Tickets auf WEBklar zugeschnitten (Paket B)

- Status: 6 statt 10, auf Deutsch (Offen, In Arbeit, Wartet auf Kunde,
  Prüfung, Erledigt, Storniert). Gespeichert werden die Werte, die das
  Kundenportal für die Fortschrittsleiste kennt; alte Werte wie Assigned
  werden weiter angezeigt ("Eingeplant"), sind aber nicht mehr wählbar.
- Zuweisen ändert den Status nicht mehr; neue Tickets starten "Offen".
- Priorität: Schalter "Dringend" statt fünf Stufen (dringend = 4, normal
  = 2; alte Stufen Hoch/Kritisch gelten als dringend), rotes Abzeichen.
- Ticketliste: Standardansicht "Aufträge" ohne Akquise-Tickets; Filter
  Typ (Aufträge/Webpage/Migration/Projekt/Akquise/Alle), 6 Status-Gruppen,
  "Nur dringende". Die toten Felder Kunde, Benutzer/Thema und Datum sind
  durch eine echte Suche ersetzt (Kunde, Betreff, Angefragt von, WOID).
  Deep-Link ?woid= zeigt das Ticket weiter unabhängig von Art und Status.
- Formulare "Neues Ticket" und "Arbeitsblatt" auf Deutsch; raus sind
  Workload Estimate, Requested for und die Service-Art am Ticket
  (gespeichert wird weiter Fernwartung).
- Ticketkarte: Projekt/Preview im Details-Reiter (4 statt 5 Reiter), eine
  Zusammenfassungszeile statt der großen Statistik, doppelter
  Projekte-Stift weg, Service-Abzeichen weg.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

src/components/CreateTicketModal.jsx

@@ -1,6 +1,5 @@
 import { useState, useEffect, useMemo } from 'react'
 import { FaTimes } from 'react-icons/fa'
-import { useAdminConfig } from '../hooks/useAdminConfig'
 import { useEmployees } from '../hooks/useEmployees'
 import { databases, DATABASE_ID, COLLECTIONS, Query } from '../lib/appwrite'
 import {
@@ -11,6 +10,7 @@ import {
   buildRequesterSuggestions,
   rankSuggestions,
 } from '../lib/ticketForm'
+import { priorityFor } from '../lib/ticketStatus'
 import { AutocompleteInput, DateTimeInput } from './ui'
 
 // Neue Tickets gibt es aktuell nur fuer diese Arten; alte Tickets behalten ihre Art.
@@ -20,36 +20,25 @@ const TICKET_TYPES = [
   { value: 'Migration', label: 'Migration (Übernahme von anderem Anbieter)' },
 ]
 
-const DEFAULT_PRIORITIES = [
+// Datum als "yyyy-mm-dd", Uhrzeit als "hh:mm" (Werte der Kalender-Felder).
-  { value: 0, label: 'None' },
+// Die Service-Art fragt das Formular nicht mehr ab: gespeichert wird Fernwartung.
-  { value: 1, label: 'Low' },
-  { value: 2, label: 'Medium' },
-  { value: 3, label: 'High' },
-  { value: 4, label: 'Critical' }
-]
-
-// Datum als "yyyy-mm-dd", Uhrzeit als "hh:mm" (Werte der Kalender-Felder)
 const emptyForm = () => ({
   customerId: '',
   type: TICKET_TYPES[0].value,
   serviceType: SERVICE_TYPES[0].value,
-  priority: 1,
+  urgent: false,
   topic: '',
   requestedBy: '',
-  requestedFor: '',
   startDate: todayIso(),
   startTime: '',
   deadline: todayIso(),
   endTime: '',
-  estimate: '30',
   details: ''
 })
 
 export default function CreateTicketModal({ isOpen, onClose, onCreate, customers = [] }) {
-  const { config } = useAdminConfig()
   const { employees } = useEmployees()
 
-  const PRIORITIES = config?.priorities || DEFAULT_PRIORITIES
   const [formData, setFormData] = useState(emptyForm)
   const [recentTickets, setRecentTickets] = useState([])
 
@@ -104,9 +93,11 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
     setError('')
 
     const customer = customers.find(c => c.$id === formData.customerId)
+    const { urgent, ...fields } = formData
     try {
       const result = await onCreate({
-        ...formData,
+        ...fields,
+        priority: priorityFor(urgent),
         customerName: customer?.name || '',
         customerLocation: customer?.location || '',
         startDate: isoToGermanDate(formData.startDate),
@@ -136,7 +127,7 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
         <FaTimes />
       </span>
       <div className="overlay-content">
-        <h2 className="mb-2">Create New Ticket</h2>
+        <h2 className="mb-2">Neues Ticket</h2>
 
         {error && (
           <div className="bg-red text-white p-2 mb-2" style={{ borderRadius: '4px' }}>
@@ -148,14 +139,14 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
           <div className="row">
             <div className="col col-6">
               <div className="form-group">
-                <label className="form-label">Customer ID</label>
+                <label className="form-label">Kunde</label>
                 <select
                   className="form-control"
                   value={formData.customerId}
                   onChange={(e) => handleChange('customerId', e.target.value)}
                   required
                 >
-                  <option value="">Affected Customer</option>
+                  <option value="">Kunde wählen</option>
                   {customers.map(c => (
                     <option key={c.$id} value={c.$id}>({c.code || ''}) {c.name || 'Unnamed'}</option>
                   ))}
@@ -163,7 +154,7 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
               </div>
 
               <div className="form-group">
-                <label className="form-label">Work Order Type</label>
+                <label className="form-label">Art</label>
                 <select
                   className="form-control"
                   value={formData.type}
@@ -176,31 +167,14 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
               </div>
 
               <div className="form-group">
-                <label className="form-label">Service Type</label>
+                <label style={{ display: 'flex', alignItems: 'center', gap: '8px', cursor: 'pointer' }}>
-                <select
+                  <input
-                  className="form-control"
+                    type="checkbox"
-                  value={formData.serviceType}
+                    checked={formData.urgent}
-                  onChange={(e) => handleChange('serviceType', e.target.value)}
+                    onChange={(e) => handleChange('urgent', e.target.checked)}
-                >
+                  />
-                  {SERVICE_TYPES.map(type => (
+                  Dringend
-                    <option key={type.value} value={type.value}>{type.label}</option>
+                </label>
-                  ))}
-                </select>
-              </div>
-
-              <div className="form-group">
-                <label className="form-label">Priority</label>
-                <select
-                  className="form-control"
-                  value={formData.priority}
-                  onChange={(e) => handleChange('priority', parseInt(e.target.value))}
-                  required
-                >
-                  <option value="">Priority Level</option>
-                  {PRIORITIES.map(p => (
-                    <option key={p.value} value={p.value}>{p.label}</option>
-                  ))}
-                </select>
               </div>
 
               <div className="form-group automatic-assignment-note">
@@ -215,11 +189,11 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
 
             <div className="col col-6">
               <div className="form-group">
-                <label className="form-label">Topic</label>
+                <label className="form-label">Betreff</label>
                 <input
                   type="text"
                   className="form-control"
-                  placeholder="Topic"
+                  placeholder="Worum geht es?"
                   value={formData.topic}
                   onChange={(e) => handleChange('topic', e.target.value)}
                   required
@@ -227,7 +201,7 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
               </div>
 
               <div className="form-group">
-                <label className="form-label" htmlFor="ticket-requested-by">Requested by</label>
+                <label className="form-label" htmlFor="ticket-requested-by">Angefragt von</label>
                 <AutocompleteInput
                   id="ticket-requested-by"
                   placeholder="Name"
@@ -239,21 +213,10 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
               </div>
 
               <div className="form-group">
-                <label className="form-label" htmlFor="ticket-requested-for">Requested for</label>
+                <label className="form-label" htmlFor="ticket-start-date">Beginn</label>
-                <AutocompleteInput
-                  id="ticket-requested-for"
-                  placeholder="Name"
-                  value={formData.requestedFor}
-                  onChange={(value) => handleChange('requestedFor', value)}
-                  getSuggestions={getSuggestions}
-                />
-              </div>
-
-              <div className="form-group">
-                <label className="form-label" htmlFor="ticket-start-date">Start Date & Time</label>
                 <DateTimeInput
                   id="ticket-start-date"
-                  timeLabel="Start time"
+                  timeLabel="Uhrzeit Beginn"
                   date={formData.startDate}
                   time={formData.startTime}
                   onDateChange={handleStartDateChange}
@@ -262,10 +225,10 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
               </div>
 
               <div className="form-group">
-                <label className="form-label" htmlFor="ticket-end-date">End Date & Time (Deadline)</label>
+                <label className="form-label" htmlFor="ticket-end-date">Deadline</label>
                 <DateTimeInput
                   id="ticket-end-date"
-                  timeLabel="End time"
+                  timeLabel="Uhrzeit Deadline"
                   min={formData.startDate}
                   date={formData.deadline}
                   time={formData.endTime}
@@ -273,26 +236,15 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
                   onTimeChange={(value) => handleChange('endTime', value)}
                 />
               </div>
-
-              <div className="form-group">
-                <label className="form-label">Workload Estimate</label>
-                <input
-                  type="text"
-                  className="form-control"
-                  placeholder="xx minutes"
-                  value={formData.estimate}
-                  onChange={(e) => handleChange('estimate', e.target.value)}
-                />
-              </div>
             </div>
           </div>
 
           <div className="form-group">
-            <label className="form-label">Details</label>
+            <label className="form-label">Beschreibung</label>
             <textarea
               className="form-control"
               rows={5}
-              placeholder="Details"
+              placeholder="Was soll gemacht werden?"
               value={formData.details}
               onChange={(e) => handleChange('details', e.target.value)}
             />
@@ -304,7 +256,7 @@ export default function CreateTicketModal({ isOpen, onClose, onCreate, customers
               className="btn btn-dark"
               disabled={loading}
             >
-              {loading ? 'Creating...' : 'CREATE NOW'}
+              {loading ? 'Wird angelegt …' : 'Ticket anlegen'}
             </button>
           </div>
         </form>

src/components/CreateWorksheetModal.jsx

@@ -2,24 +2,18 @@ import { useState, useEffect } from 'react'
 import { FaTimes } from 'react-icons/fa'
 import { useAuth } from '../context/AuthContext'
 import { SERVICE_TYPES, todayIso, isoToGermanDate, timeToWoms, minutesBetween } from '../lib/ticketForm'
+import { TICKET_STATUSES, statusLabel } from '../lib/ticketStatus'
 import { DateTimeInput } from './ui'
 
-const STATUS_OPTIONS = [
-  'Open',
-  'Closed',
-  'Awaiting',
-  'Added Info',
-  'Occupied',
-  'Halted',
-  'Cancelled',
-  'Aborted',
-  'Assigned',
-  'In Test'
-]
-
 // Akquise-Tickets: Ergebnis des Kundenkontakts (statt technischer Status)
 const ACQUISITION_STATUS = ['In Kontakt', 'Zugesagt', 'Abgesagt']
 
+// Die sechs Status; ein alter Status (z. B. "Assigned") bleibt als aktuelle Auswahl sichtbar
+function statusOptionsFor(current) {
+  if (!current || TICKET_STATUSES.some((s) => s.value === current)) return TICKET_STATUSES
+  return [{ value: current, label: `${statusLabel(current)} (bisher)` }, ...TICKET_STATUSES]
+}
+
 // Datum als "yyyy-mm-dd", Uhrzeit als "hh:mm" (Werte der Kalender-Felder).
 // Die Service-Art kommt vom Ticket; das alte "Off Site" zaehlt als Fernwartung.
 const initialForm = (workorder, newStatus) => ({
@@ -41,7 +35,9 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
   const { user } = useAuth()
 
   const isAcquisition = workorder?.type === 'Akquise'
-  const statusOptions = isAcquisition ? ACQUISITION_STATUS : STATUS_OPTIONS
+  const statusOptions = isAcquisition
+    ? ACQUISITION_STATUS.map((s) => ({ value: s, label: s }))
+    : statusOptionsFor(workorder?.status)
   const defaultStatus = isAcquisition
     ? (ACQUISITION_STATUS.includes(workorder?.status) ? workorder.status : 'In Kontakt')
     : (workorder?.status || 'Open')
@@ -122,7 +118,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
       if (result.success) {
         onClose()
       } else {
-        setError(result.error || 'Fehler beim Erstellen des Worksheets')
+        setError(result.error || 'Fehler beim Speichern des Arbeitsblatts')
       }
     } catch (err) {
       console.error('Error creating worksheet:', err)
@@ -140,7 +136,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
         <FaTimes />
       </span>
       <div className="overlay-content">
-        <h2 className="mb-2">Create New Worksheet - WOID {workorder.woid}</h2>
+        <h2 className="mb-2">Neues Arbeitsblatt – Ticket {workorder.woid}</h2>
 
         {error && (
           <div className="bg-red text-white p-2 mb-2" style={{ borderRadius: '4px' }}>
@@ -152,7 +148,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
           <div className="row">
             <div className="col col-6">
               <div className="form-group">
-                <label className="form-label">Service Type</label>
+                <label className="form-label">Art</label>
                 <select
                   className="form-control"
                   value={formData.serviceType}
@@ -166,7 +162,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
               </div>
 
               <div className="form-group">
-                <label className="form-label">{isAcquisition ? 'Akquise-Ergebnis' : 'New Status'}</label>
+                <label className="form-label">{isAcquisition ? 'Akquise-Ergebnis' : 'Neuer Status'}</label>
                 <select
                   className="form-control"
                   value={formData.newStatus}
@@ -174,7 +170,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
                   required
                 >
                   {statusOptions.map(status => (
-                    <option key={status} value={status}>{status}</option>
+                    <option key={status.value} value={status.value}>{status.label}</option>
                   ))}
                 </select>
                 {isAcquisition && (
@@ -210,10 +206,10 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
 
             <div className="col col-6">
               <div className="form-group">
-                <label className="form-label" htmlFor="worksheet-start-date">Start Date & Time</label>
+                <label className="form-label" htmlFor="worksheet-start-date">Beginn</label>
                 <DateTimeInput
                   id="worksheet-start-date"
-                  timeLabel="Start time"
+                  timeLabel="Uhrzeit Beginn"
                   required
                   date={formData.startDate}
                   time={formData.startTime}
@@ -223,10 +219,10 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
               </div>
 
               <div className="form-group">
-                <label className="form-label" htmlFor="worksheet-end-date">End Date & Time</label>
+                <label className="form-label" htmlFor="worksheet-end-date">Ende</label>
                 <DateTimeInput
                   id="worksheet-end-date"
-                  timeLabel="End time"
+                  timeLabel="Uhrzeit Ende"
                   required
                   min={formData.startDate}
                   date={formData.endDate}
@@ -237,7 +233,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
               </div>
 
               <div className="form-group">
-                <label className="form-label">Total Time (Minuten)</label>
+                <label className="form-label">Arbeitszeit (Minuten)</label>
                 {/* Ganze Minuten: mit step 15 blockierte der Browser berechnete Zeiten wie 70 */}
                 <input
                   type="number"
@@ -259,7 +255,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
           </div>
 
           <div className="form-group">
-            <label className="form-label">Action Details</label>
+            <label className="form-label">Was wurde gemacht?</label>
             <textarea
               className="form-control"
               rows={5}
@@ -276,7 +272,7 @@ export default function CreateWorksheetModal({ isOpen, onClose, workorder, onCre
               className="btn btn-dark"
               disabled={loading}
             >
-              {loading ? 'Creating...' : 'CREATE NOW'}
+              {loading ? 'Speichert …' : 'Speichern'}
             </button>
           </div>
         </form>

src/components/PriorityDropdown.jsx

@@ -1,36 +0,0 @@
-const PRIORITIES = [
-  { value: 0, label: 'None' },
-  { value: 1, label: 'Low' },
-  { value: 2, label: 'Medium' },
-  { value: 3, label: 'High' },
-  { value: 4, label: 'Critical' }
-]
-
-const PRIORITY_LABELS = {
-  0: 'NONE',
-  1: 'LOW',
-  2: 'MEDIUM',
-  3: 'HIGH',
-  4: 'CRITICAL'
-}
-
-export default function PriorityDropdown({ value, onChange }) {
-  return (
-    <div className="dropdown">
-      <button className="btn" style={{ background: 'inherit', color: 'inherit' }}>
-        {PRIORITY_LABELS[value] || 'LOW'}
-      </button>
-      <div className="dropdown-content">
-        {PRIORITIES.map(priority => (
-          <span 
-            key={priority.value}
-            className="dropdown-item"
-            onClick={() => onChange(priority.value)}
-          >
-            {priority.label}
-          </span>
-        ))}
-      </div>
-    </div>
-  )
-}

src/components/StatusDropdown.jsx

@@ -1,30 +1,19 @@
-const STATUSES = [
+import { TICKET_STATUSES, statusLabel } from '../lib/ticketStatus'
-  'Open',
-  'Occupied',
-  'Assigned',
-  'Awaiting',
-  'Added Info',
-  'In Test',
-  'Halted',
-  'Aborted',
-  'Cancelled',
-  'Closed'
-]
 
 export default function StatusDropdown({ value, onChange }) {
   return (
     <div className="dropdown">
       <button className="btn" style={{ background: 'inherit', color: 'inherit' }}>
-        {value?.toUpperCase() || 'OPEN'}
+        {statusLabel(value)}
       </button>
       <div className="dropdown-content">
-        {STATUSES.map(status => (
+        {TICKET_STATUSES.map(status => (
-          <span 
+          <span
-            key={status}
+            key={status.value}
             className="dropdown-item"
-            onClick={() => onChange(status)}
+            onClick={() => onChange(status.value)}
           >
-            {status}
+            {status.label}
           </span>
         ))}
       </div>

src/components/TicketCard.jsx

@@ -3,12 +3,12 @@ import { FaChevronDown, FaPlay, FaStop, FaPlus, FaPen } from 'react-icons/fa6'
 import { formatDistanceToNow, format } from 'date-fns'
 import { de } from 'date-fns/locale'
 import StatusDropdown from './StatusDropdown'
-import PriorityDropdown from './PriorityDropdown'
+import UrgentToggle from './UrgentToggle'
 import EditorDropdown from './EditorDropdown'
 import CreateWorksheetModal from './CreateWorksheetModal'
 import WorksheetList from './WorksheetList'
 import WorksheetTimesModal from './WorksheetTimesModal'
-import WorksheetStats from './WorksheetStats'
+import WorksheetSummary from './WorksheetSummary'
 import TicketAssignedProjectsPanel from './TicketAssignedProjectsPanel'
 import TicketProjectsModal from './TicketProjectsModal'
 import TicketRoadmapPanel from './TicketRoadmapPanel'
@@ -17,18 +17,19 @@ import InvoicePanel from './InvoicePanel'
 import DocumentsPanel from './DocumentsPanel'
 import Tabs from './ui/Tabs'
 import Badge from './ui/Badge'
-import { StatusPill, PriorityPill } from './ui/StatusPill'
+import { StatusPill, UrgentPill } from './ui/StatusPill'
 import { useWorksheets } from '../hooks/useWorksheets'
 import { useAuth } from '../context/AuthContext'
 import { databases, DATABASE_ID, COLLECTIONS } from '../lib/appwrite'
-import { serviceTypeLabel, canEditWorksheetTimes } from '../lib/ticketForm'
+import { canEditWorksheetTimes } from '../lib/ticketForm'
+import { ticketTypeLabel } from '../lib/ticketStatus'
 
+// Projekt / Preview steht mit im Details-Reiter
 const TABS = [
   { id: 'details', label: 'Details' },
-  { id: 'worksheets', label: 'Arbeitsblaetter' },
+  { id: 'worksheets', label: 'Arbeitsblätter' },
   { id: 'invoices', label: 'Rechnungen' },
   { id: 'documents', label: 'Dokumente' },
-  { id: 'project', label: 'Projekt / Preview' },
 ]
 
 export default function TicketCard({ ticket, onUpdate }) {
@@ -89,9 +90,8 @@ export default function TicketCard({ ticket, onUpdate }) {
           <div className="tcard-topic">{ticket.topic || ticket.title || 'Kein Betreff'}</div>
           <div className="tcard-badges">
             <StatusPill status={ticket.status} />
-            <PriorityPill priority={ticket.priority} />
+            <UrgentPill priority={ticket.priority} />
-            {ticket.type && <Badge tone="muted">{ticket.type}</Badge>}
+            {ticket.type && <Badge tone="muted">{ticketTypeLabel(ticket.type)}</Badge>}
-            {ticket.serviceType && <Badge tone="info">{serviceTypeLabel(ticket.serviceType)}</Badge>}
           </div>
         </div>
 
@@ -99,9 +99,7 @@ export default function TicketCard({ ticket, onUpdate }) {
           <div style={{ minWidth: 120 }}>
             <StatusDropdown value={ticket.status} onChange={(v) => onUpdate(ticket.$id, { status: v })} />
           </div>
-          <div style={{ minWidth: 110 }}>
+          <UrgentToggle value={ticket.priority} onChange={(v) => onUpdate(ticket.$id, { priority: v })} />
-            <PriorityDropdown value={ticket.priority} onChange={(v) => onUpdate(ticket.$id, { priority: v })} />
-          </div>
           <FaChevronDown className={`chevron ${expanded ? 'up' : ''}`} onClick={() => setExpanded((e) => !e)} style={{ cursor: 'pointer' }} />
         </div>
       </div>
@@ -121,13 +119,18 @@ export default function TicketCard({ ticket, onUpdate }) {
           <div className="ticket-tab-content">
             {activeTab === 'details' && (
               <div>
-                <div className="ui-card pad">
+                <div className="ui-card pad" style={{ marginBottom: 16 }}>
                   <h5 style={{ fontWeight: 700, marginBottom: 12 }}>Ticket-Beschreibung</h5>
                   <p style={{ whiteSpace: 'pre-wrap', color: 'var(--text-muted)', lineHeight: 1.7, margin: 0 }}>
                     {ticket.details || 'Keine Details vorhanden.'}
                   </p>
                 </div>
                 <ProjectContextPanel ticket={ticket} />
+                <TicketRoadmapPanel ticket={ticket} />
+                <button className="ui-btn ui-btn-primary" style={{ marginBottom: 12 }} onClick={() => setShowProjectsModal(true)}>
+                  <FaPen /> Projekte zuweisen / bearbeiten
+                </button>
+                <TicketAssignedProjectsPanel ticket={ticket} refreshKey={projectsRefreshKey} />
               </div>
             )}
 
@@ -135,15 +138,10 @@ export default function TicketCard({ ticket, onUpdate }) {
               <div>
                 <div className="flex gap-2" style={{ marginBottom: 16 }}>
                   <button className="ui-btn ui-btn-primary grow" onClick={() => setShowCreateWorksheet(true)}>
-                    <FaPlus /> Arbeitsblatt hinzufuegen
+                    <FaPlus /> Arbeitsblatt hinzufügen
                   </button>
-                  <button className="ui-btn" onClick={() => setShowProjectsModal(true)} title="Projekte"><FaPen /></button>
                 </div>
-                {worksheets.length > 0 && (
+                <WorksheetSummary worksheets={worksheets} />
-                  <div className="ui-card pad" style={{ marginBottom: 16 }}>
-                    <WorksheetStats worksheets={worksheets} />
-                  </div>
-                )}
                 <WorksheetList
                   worksheets={worksheets}
                   totalTime={getTotalTime()}
@@ -157,15 +155,6 @@ export default function TicketCard({ ticket, onUpdate }) {
 
             {activeTab === 'invoices' && <InvoicePanel ticket={ticket} />}
             {activeTab === 'documents' && <DocumentsPanel ticket={ticket} />}
-            {activeTab === 'project' && (
-              <div>
-                <TicketRoadmapPanel ticket={ticket} />
-                <button className="ui-btn ui-btn-primary" style={{ marginBottom: 12 }} onClick={() => setShowProjectsModal(true)}>
-                  <FaPen /> Projekte zuweisen / bearbeiten
-                </button>
-                <TicketAssignedProjectsPanel ticket={ticket} refreshKey={projectsRefreshKey} />
-              </div>
-            )}
           </div>
         </div>
       )}

src/components/UrgentToggle.jsx

@@ -0,0 +1,17 @@
+import { isUrgent, priorityFor } from '../lib/ticketStatus'
+
+// Ein Klick markiert ein Ticket als dringend oder wieder als normal
+export default function UrgentToggle({ value, onChange }) {
+  const urgent = isUrgent(value)
+  return (
+    <button
+      type="button"
+      className={`urgent-toggle${urgent ? ' on' : ''}`}
+      aria-pressed={urgent}
+      title={urgent ? 'Nicht mehr dringend' : 'Als dringend markieren'}
+      onClick={() => onChange(priorityFor(!urgent))}
+    >
+      Dringend
+    </button>
+  )
+}

src/components/WorksheetList.jsx

@@ -1,6 +1,7 @@
 import { useState } from 'react'
 import { FaClock, FaUser, FaExchangeAlt, FaComment, FaChevronDown, FaChevronUp, FaPen, FaCheck } from 'react-icons/fa'
 import { serviceTypeLabel, needsTimeEntry, worksheetTone } from '../lib/ticketForm'
+import { statusLabel } from '../lib/ticketStatus'
 
 // Kopffarbe je Zustand (worksheetTone): orange = Git-Zeit fehlt, gruen = Git-Zeit eingetragen
 const TONES = {
@@ -29,7 +30,7 @@ export default function WorksheetList({ worksheets, totalTime, loading, onToggle
     return (
       <div className="text-center p-4">
         <div className="spinner-border" role="status">
-          <span className="visually-hidden">Loading...</span>
+          <span className="visually-hidden">Lädt …</span>
         </div>
       </div>
     )
@@ -39,7 +40,7 @@ export default function WorksheetList({ worksheets, totalTime, loading, onToggle
     return (
       <div className="alert alert-info" role="alert">
         <FaComment className="me-2" />
-        Noch keine Worksheets vorhanden. Erstelle das erste Worksheet für dieses Ticket.
+        Noch keine Arbeitsblätter. Leg das erste mit „Arbeitsblatt hinzufügen“ an.
       </div>
     )
   }
@@ -252,9 +253,9 @@ export default function WorksheetList({ worksheets, totalTime, loading, onToggle
                       }}>
                         <FaExchangeAlt className="me-2" style={{ color: '#10b981' }} />
                         <span className="text-muted">Status:</span>{' '}
-                        <span className="badge" style={{ background: '#6b7280', color: 'white' }}>{ws.oldStatus}</span>
+                        <span className="badge" style={{ background: '#6b7280', color: 'white' }}>{statusLabel(ws.oldStatus)}</span>
                         <span className="mx-2" style={{ color: '#10b981' }}>→</span>
-                        <span className="badge" style={{ background: '#10b981', color: 'white' }}>{ws.newStatus}</span>
+                        <span className="badge" style={{ background: '#10b981', color: 'white' }}>{statusLabel(ws.newStatus)}</span>
                       </div>
                     )}
 

src/components/WorksheetStats.jsx

@@ -1,313 +0,0 @@
-import { FaClock, FaUsers, FaChartLine } from 'react-icons/fa'
-import { serviceTypeLabel } from '../lib/ticketForm'
-
-export default function WorksheetStats({ worksheets }) {
-  if (!worksheets || worksheets.length === 0) {
-    return null
-  }
-
-  // Gesamtarbeitszeit
-  const totalMinutes = worksheets
-    .filter(ws => !ws.isComment)
-    .reduce((sum, ws) => sum + (ws.totalTime || 0), 0)
-  
-  // Nach Mitarbeiter gruppieren
-  const byEmployee = worksheets.reduce((acc, ws) => {
-    const empId = ws.employeeId
-    if (!acc[empId]) {
-      acc[empId] = {
-        name: ws.employeeName,
-        short: ws.employeeShort,
-        time: 0,
-        count: 0
-      }
-    }
-    if (!ws.isComment) {
-      acc[empId].time += ws.totalTime || 0
-    }
-    acc[empId].count += 1
-    return acc
-  }, {})
-
-
-  // Service Type Verteilung (Remote und das alte Off Site zusammen als Fernwartung)
-  const byServiceType = worksheets.reduce((acc, ws) => {
-    const type = serviceTypeLabel(ws.serviceType) || 'Unknown'
-    acc[type] = (acc[type] || 0) + 1
-    return acc
-  }, {})
-
-  const formatTime = (minutes) => {
-    if (!minutes || minutes === 0) return '0min'
-    const hours = Math.floor(minutes / 60)
-    const mins = minutes % 60
-    return hours > 0 ? `${hours}h ${mins}min` : `${mins}min`
-  }
-
-  return (
-    <div className="worksheet-stats" style={{ 
-      display: 'flex',
-      flexDirection: 'column',
-      gap: '16px',
-      height: '100%'
-    }}>
-      {/* Gesamtübersicht */}
-      <div style={{
-        background: 'rgba(45, 55, 72, 0.5)',
-        borderRadius: '12px',
-        padding: '16px',
-        border: '1px solid rgba(16, 185, 129, 0.2)',
-        flex: '0 0 auto'
-      }}>
-        <h6 style={{ 
-          color: 'var(--dark-text)', 
-          marginBottom: '12px',
-          fontSize: '14px',
-          fontWeight: 'bold',
-          display: 'flex',
-          alignItems: 'center',
-          gap: '8px'
-        }}>
-          <FaChartLine size={16} style={{ color: '#10b981' }} />
-          Gesamtübersicht
-        </h6>
-        <div style={{ display: 'grid', gridTemplateColumns: '1fr 1fr', gap: '12px' }}>
-          <div style={{ 
-            display: 'flex', 
-            justifyContent: 'space-between',
-            alignItems: 'center',
-            padding: '8px',
-            background: 'rgba(26, 32, 44, 0.4)',
-            borderRadius: '6px'
-          }}>
-            <span style={{ color: 'rgba(226, 232, 240, 0.8)', fontSize: '12px' }}>Worksheets:</span>
-            <strong style={{ color: 'var(--dark-text)', fontSize: '16px' }}>{worksheets.length}</strong>
-          </div>
-          <div style={{ 
-            display: 'flex', 
-            justifyContent: 'space-between',
-            alignItems: 'center',
-            padding: '8px',
-            background: 'rgba(26, 32, 44, 0.4)',
-            borderRadius: '6px'
-          }}>
-            <span style={{ color: 'rgba(226, 232, 240, 0.8)', fontSize: '12px' }}>Arbeitszeit:</span>
-            <strong style={{ color: '#10b981', fontSize: '16px' }}>{formatTime(totalMinutes)}</strong>
-          </div>
-          <div style={{ 
-            display: 'flex', 
-            justifyContent: 'space-between',
-            alignItems: 'center',
-            padding: '8px',
-            background: 'rgba(26, 32, 44, 0.4)',
-            borderRadius: '6px'
-          }}>
-            <span style={{ color: 'rgba(226, 232, 240, 0.8)', fontSize: '12px' }}>Kommentare:</span>
-            <strong style={{ color: 'var(--dark-text)', fontSize: '16px' }}>{worksheets.filter(ws => ws.isComment).length}</strong>
-          </div>
-          <div style={{ 
-            display: 'flex', 
-            justifyContent: 'space-between',
-            alignItems: 'center',
-            padding: '8px',
-            background: 'rgba(26, 32, 44, 0.4)',
-            borderRadius: '6px'
-          }}>
-            <span style={{ color: 'rgba(226, 232, 240, 0.8)', fontSize: '12px' }}>Ø pro WS:</span>
-            <strong style={{ color: 'var(--dark-text)', fontSize: '16px' }}>
-              {formatTime(Math.round(totalMinutes / (worksheets.filter(ws => !ws.isComment).length || 1)))}
-            </strong>
-          </div>
-        </div>
-      </div>
-
-      {/* Mitarbeiter Kombiniertes Diagramm */}
-      <div style={{
-        background: 'rgba(45, 55, 72, 0.5)',
-        borderRadius: '12px',
-        padding: '16px',
-        border: '1px solid rgba(16, 185, 129, 0.2)',
-        flex: '1 1 auto',
-        minHeight: '200px'
-      }}>
-        <h6 style={{ 
-          color: 'var(--dark-text)', 
-          marginBottom: '16px',
-          fontSize: '14px',
-          fontWeight: 'bold',
-          display: 'flex',
-          alignItems: 'center',
-          gap: '8px'
-        }}>
-          <FaUsers size={16} style={{ color: '#10b981' }} />
-          Mitarbeiter-Statistiken
-        </h6>
-        
-        {Object.keys(byEmployee).length === 0 ? (
-          <div style={{ color: '#a0aec0', textAlign: 'center', padding: '20px' }}>
-            Keine Mitarbeiter-Daten verfügbar
-          </div>
-        ) : (
-          <div style={{ display: 'flex', flexDirection: 'column', gap: '12px' }}>
-            {(() => {
-              const employeeArray = Object.values(byEmployee).sort((a, b) => b.time - a.time)
-              const maxTime = Math.max(...employeeArray.map(e => e.time), 1)
-              
-              return employeeArray.map((emp, idx) => {
-                const percentage = maxTime > 0 ? (emp.time / maxTime) * 100 : 0
-                return (
-                  <div key={idx}>
-                    <div style={{ 
-                      display: 'flex', 
-                      alignItems: 'center',
-                      marginBottom: '6px',
-                      fontSize: '11px'
-                    }}>
-                      <span style={{ 
-                        color: 'var(--dark-text)',
-                        fontWeight: '500',
-                        display: 'flex',
-                        alignItems: 'center',
-                        gap: '6px',
-                        minWidth: '120px'
-                      }}>
-                        {emp.short && (
-                          <span style={{
-                            background: 'rgba(16, 185, 129, 0.2)',
-                            color: '#10b981',
-                            padding: '2px 6px',
-                            borderRadius: '3px',
-                            fontSize: '9px',
-                            fontWeight: 'bold'
-                          }}>{emp.short}</span>
-                        )}
-                        <span style={{ maxWidth: '100px', overflow: 'hidden', textOverflow: 'ellipsis', whiteSpace: 'nowrap' }}>
-                          {emp.name}
-                        </span>
-                      </span>
-                    </div>
-                    <div style={{
-                      width: '100%',
-                      height: '28px',
-                      background: 'rgba(26, 32, 44, 0.6)',
-                      borderRadius: '6px',
-                      overflow: 'hidden',
-                      position: 'relative',
-                      display: 'flex',
-                      alignItems: 'center'
-                    }}>
-                      {/* WS Anzahl am Anfang */}
-                      <div style={{
-                        position: 'absolute',
-                        left: '8px',
-                        zIndex: 2,
-                        color: 'white',
-                        fontSize: '11px',
-                        fontWeight: 'bold',
-                        display: 'flex',
-                        alignItems: 'center',
-                        gap: '4px'
-                      }}>
-                        <span>WS</span>
-                        <span style={{
-                          background: 'rgba(255, 255, 255, 0.3)',
-                          padding: '2px 6px',
-                          borderRadius: '4px'
-                        }}>{emp.count}</span>
-                      </div>
-                      
-                      {/* Balken mit Zeit */}
-                      <div style={{
-                        width: `${percentage}%`,
-                        height: '100%',
-                        background: 'linear-gradient(90deg, #10b981 0%, #059669 100%)',
-                        borderRadius: '6px',
-                        transition: 'width 0.5s ease',
-                        display: 'flex',
-                        alignItems: 'center',
-                        justifyContent: 'flex-end',
-                        paddingRight: '8px',
-                        paddingLeft: '60px',
-                        boxShadow: '0 2px 8px rgba(16, 185, 129, 0.3)',
-                        position: 'relative'
-                      }}>
-                        {/* Zeit am Ende des Balkens */}
-                        <span style={{ 
-                          color: 'white', 
-                          fontSize: '11px',
-                          fontWeight: 'bold',
-                          whiteSpace: 'nowrap'
-                        }}>
-                          {formatTime(emp.time)}
-                        </span>
-                      </div>
-                      
-                      {/* Zeit außerhalb des Balkens (falls Balken zu kurz) */}
-                      {percentage < 30 && (
-                        <div style={{
-                          position: 'absolute',
-                          right: '8px',
-                          zIndex: 2,
-                          color: '#10b981',
-                          fontSize: '11px',
-                          fontWeight: 'bold'
-                        }}>
-                          {formatTime(emp.time)}
-                        </div>
-                      )}
-                    </div>
-                  </div>
-                )
-              })
-            })()}
-          </div>
-        )}
-      </div>
-
-      {/* Service Type Verteilung */}
-      <div style={{
-        background: 'rgba(45, 55, 72, 0.5)',
-        borderRadius: '12px',
-        padding: '16px',
-        border: '1px solid rgba(16, 185, 129, 0.2)',
-        flex: '0 0 auto'
-      }}>
-        <h6 style={{ 
-          color: 'var(--dark-text)', 
-          marginBottom: '12px',
-          fontSize: '14px',
-          fontWeight: 'bold',
-          display: 'flex',
-          alignItems: 'center',
-          gap: '8px'
-        }}>
-          <FaClock size={16} style={{ color: '#10b981' }} />
-          Service Types
-        </h6>
-        <div style={{ display: 'flex', flexDirection: 'column', gap: '8px' }}>
-          {Object.entries(byServiceType).map(([type, count]) => (
-            <div key={type} style={{ 
-              display: 'flex', 
-              justifyContent: 'space-between',
-              alignItems: 'center',
-              padding: '8px',
-              background: 'rgba(26, 32, 44, 0.4)',
-              borderRadius: '6px'
-            }}>
-              <span style={{ 
-                color: 'var(--dark-text)',
-                fontSize: '12px',
-                fontWeight: '500'
-              }}>{type}</span>
-              <strong style={{ 
-                color: '#10b981', 
-                fontSize: '14px'
-              }}>{count}</strong>
-            </div>
-          ))}
-        </div>
-      </div>
-    </div>
-  )
-}
-

src/components/WorksheetSummary.jsx

@@ -0,0 +1,24 @@
+import { needsTimeEntry } from '../lib/ticketForm'
+
+const formatTime = (minutes) => {
+  const hours = Math.floor(minutes / 60)
+  const mins = minutes % 60
+  return hours > 0 ? `${hours}h ${mins}min` : `${mins}min`
+}
+
+// Eine Zeile ueber der Arbeitsblatt-Liste: Arbeitszeit, Anzahl, offene Git-Zeiten
+export default function WorksheetSummary({ worksheets }) {
+  if (!worksheets || worksheets.length === 0) return null
+  const minutes = worksheets
+    .filter((ws) => !ws.isComment)
+    .reduce((sum, ws) => sum + (Number(ws.totalTime) || 0), 0)
+  const open = worksheets.filter(needsTimeEntry).length
+
+  return (
+    <div className="worksheet-summary">
+      <span>Arbeitszeit gesamt <strong>{formatTime(minutes)}</strong></span>
+      <span>{worksheets.length} {worksheets.length === 1 ? 'Arbeitsblatt' : 'Arbeitsblätter'}</span>
+      {open > 0 && <span className="open">{open} {open === 1 ? 'Zeit offen' : 'Zeiten offen'}</span>}
+    </div>
+  )
+}

src/components/ui/StatusPill.jsx

@@ -1,19 +1,4 @@
-const STATUS_CLASS = {
+import { statusLabel, statusClass, isUrgent } from '../../lib/ticketStatus'
-  Open: 'status-open',
-  Occupied: 'status-occupied',
-  Assigned: 'status-assigned',
-  Awaiting: 'status-awaiting',
-  'Added Info': 'status-awaiting',
-  Closed: 'status-closed',
-}
-
-const PRIORITY = {
-  0: { cls: 'priority-none', label: 'Keine' },
-  1: { cls: 'priority-low', label: 'Niedrig' },
-  2: { cls: 'priority-medium', label: 'Mittel' },
-  3: { cls: 'priority-high', label: 'Hoch' },
-  4: { cls: 'priority-critical', label: 'Kritisch' },
-}
 
 const pillBase = {
   display: 'inline-flex',
@@ -26,11 +11,11 @@ const pillBase = {
 }
 
 export function StatusPill({ status }) {
-  const cls = STATUS_CLASS[status] || 'status-open'
+  return <span className={statusClass(status)} style={pillBase}>{statusLabel(status)}</span>
-  return <span className={cls} style={pillBase}>{status || 'Open'}</span>
 }
 
-export function PriorityPill({ priority }) {
+// Nur dringende Tickets bekommen ein Abzeichen
-  const p = PRIORITY[priority] ?? PRIORITY[1]
+export function UrgentPill({ priority }) {
-  return <span className={p.cls} style={pillBase}>{p.label}</span>
+  if (!isUrgent(priority)) return null
+  return <span className="priority-critical" style={pillBase}>Dringend</span>
 }

src/components/ui/index.js

@@ -2,7 +2,7 @@ export { default as PageHeader } from './PageHeader'
 export { default as Card } from './Card'
 export { default as Button } from './Button'
 export { default as Badge } from './Badge'
-export { StatusPill, PriorityPill } from './StatusPill'
+export { StatusPill, UrgentPill } from './StatusPill'
 export { default as Tabs } from './Tabs'
 export { default as EmptyState } from './EmptyState'
 export { default as Field } from './Field'

src/hooks/useWorkorders.js

@@ -1,5 +1,6 @@
 import { useState, useEffect, useCallback, useMemo } from 'react'
 import { databases, DATABASE_ID, COLLECTIONS, Query, ID } from '../lib/appwrite'
+import { ticketMatches, NORMAL_PRIORITY } from '../lib/ticketStatus'
 
 function buildFiltersKey(filters = {}) {
   return JSON.stringify({
@@ -10,6 +11,8 @@ function buildFiltersKey(filters = {}) {
     type: filters.type ?? null,
     priority: filters.priority ?? null,
     woid: filters.woid ?? null,
+    excludeType: filters.excludeType ?? null,
+    search: filters.search ?? null,
   })
 }
 
@@ -25,6 +28,8 @@ export function useWorkorders(filters = {}) {
     filters.type,
     filters.priority,
     filters.woid,
+    filters.excludeType,
+    filters.search,
   ])
 
   const fetchWorkorders = useCallback(async () => {
@@ -33,8 +38,11 @@ export function useWorkorders(filters = {}) {
 
     try {
       const queries = [Query.orderDesc('$createdAt')]
-      
+
-      if (activeFilters.limit) {
+      // Die Suche laeuft hier im Browser ueber alle Tickets, die zu den Filtern passen
+      if (activeFilters.search) {
+        queries.push(Query.limit(5000))
+      } else if (activeFilters.limit) {
         queries.push(Query.limit(activeFilters.limit))
       }
       
@@ -49,6 +57,11 @@ export function useWorkorders(filters = {}) {
         queries.push(Query.equal('type', activeFilters.type))
       }
 
+      // Standardansicht "Auftraege": alles ausser Akquise-Tickets
+      if (activeFilters.excludeType) {
+        queries.push(Query.notEqual('type', activeFilters.excludeType))
+      }
+
       if (activeFilters.priority && activeFilters.priority.length > 0) {
         queries.push(Query.equal('priority', activeFilters.priority))
       }
@@ -80,7 +93,11 @@ export function useWorkorders(filters = {}) {
         queries
       )
 
-      setWorkorders(response.documents)
+      setWorkorders(
+        activeFilters.search
+          ? response.documents.filter((ticket) => ticketMatches(ticket, activeFilters.search))
+          : response.documents
+      )
       setError(null)
     } catch (err) {
       let errorMessage = err.message || 'Fehler beim Laden der Tickets'
@@ -155,18 +172,18 @@ export function useWorkorders(filters = {}) {
     try {
       // Validierung: Prüfe required fields
       if (!data.topic || data.topic.trim() === '') {
-        return { success: false, error: 'Das Feld "Topic" ist erforderlich.' }
+        return { success: false, error: 'Bitte einen Betreff eingeben.' }
       }
 
       const automatic = await resolveAutomaticTicketFields(data.assignedTo)
-      const autoStatus = automatic.assignedTo ? 'Assigned' : 'Open'
+
-      
+      // Bereite Daten für Appwrite vor. Neue Tickets starten "Offen", auch wenn sie
-      // Bereite Daten für Appwrite vor
+      // gleich jemandem zugewiesen werden - wer zustaendig ist, zeigt das Kuerzel.
       const workorderData = {
         // Required fields
         topic: data.topic.trim(),
-        status: autoStatus,
+        status: 'Open',
-        priority: typeof data.priority === 'number' ? data.priority : parseInt(data.priority) || 1,
+        priority: typeof data.priority === 'number' ? data.priority : parseInt(data.priority) || NORMAL_PRIORITY,
         woid: automatic.woid,
         
         // Optional fields - nur senden wenn vorhanden
@@ -228,27 +245,12 @@ export function useWorkorders(filters = {}) {
 
   const updateWorkorder = async (id, data) => {
     try {
-      // Status-Automatik beim Update:
+      // Zuweisen aendert den Status nicht (frueher sprang er auf "Assigned")
-      // Wenn assignedTo gesetzt wird → Status = "Assigned"
-      // Wenn assignedTo entfernt wird UND Status = "Assigned" → Status = "Open"
-      const updateData = { ...data }
-      if ('assignedTo' in updateData) {
-        if (updateData.assignedTo && updateData.assignedTo !== '') {
-          // Mitarbeiter zugewiesen → Status auf "Assigned" setzen
-          if (!updateData.status) {
-            updateData.status = 'Assigned'
-          }
-        } else if (!updateData.status) {
-          // Keine Zuweisung mehr → Status auf "Open" setzen (nur wenn nicht explizit anders gesetzt)
-          updateData.status = 'Open'
-        }
-      }
-      
       const response = await databases.updateDocument(
         DATABASE_ID,
         COLLECTIONS.WORKORDERS,
         id,
-        updateData
+        data
       )
       setWorkorders(prev => 
         prev.map(wo => wo.$id === id ? response : wo)

src/lib/ticketStatus.js

@@ -0,0 +1,105 @@
+/* Ticket-Status, "Dringend" und Namen der Ticket-Arten fuer die Oberflaeche.
+   Gespeichert werden weiter die englischen Werte: das Kundenportal leitet daraus
+   die Fortschrittsleiste der Kunden ab (Open = Eingegangen, Occupied = In Arbeit,
+   Awaiting = Wartet auf deine Rueckmeldung, In Test = Wird geprueft, Closed = Erledigt,
+   Cancelled = Storniert). */
+
+// Diese sechs Status lassen sich waehlen
+export const TICKET_STATUSES = [
+  { value: 'Open', label: 'Offen' },
+  { value: 'Occupied', label: 'In Arbeit' },
+  { value: 'Awaiting', label: 'Wartet auf Kunde' },
+  { value: 'In Test', label: 'Prüfung' },
+  { value: 'Closed', label: 'Erledigt' },
+  { value: 'Cancelled', label: 'Storniert' },
+]
+
+// Alte Werte (nicht mehr waehlbar) und die Ergebnisse der Akquise-Tickets bleiben lesbar
+const OTHER_LABELS = {
+  Assigned: 'Eingeplant',
+  'Added Info': 'In Arbeit',
+  Halted: 'Pausiert',
+  Aborted: 'Abgebrochen',
+  'In Kontakt': 'In Kontakt',
+  Zugesagt: 'Zugesagt',
+  Abgesagt: 'Abgesagt',
+}
+
+const LABELS = { ...Object.fromEntries(TICKET_STATUSES.map((s) => [s.value, s.label])), ...OTHER_LABELS }
+
+export function statusLabel(status) {
+  if (!status) return 'Offen'
+  return LABELS[status] || status
+}
+
+// Filter: jede Gruppe fasst die gespeicherten Werte zusammen, auch die alten
+export const STATUS_GROUPS = [
+  { id: 'open', label: 'Offen', values: ['Open'] },
+  { id: 'working', label: 'In Arbeit', values: ['Occupied', 'Assigned', 'Added Info', 'In Kontakt'] },
+  { id: 'waiting', label: 'Wartet auf Kunde', values: ['Awaiting', 'Halted'] },
+  { id: 'review', label: 'Prüfung', values: ['In Test'] },
+  { id: 'done', label: 'Erledigt', values: ['Closed', 'Zugesagt'] },
+  { id: 'cancelled', label: 'Storniert', values: ['Cancelled', 'Aborted', 'Abgesagt'] },
+]
+
+// Standardansicht: alles, was noch nicht erledigt oder storniert ist
+export const DEFAULT_STATUS_GROUPS = ['open', 'working', 'waiting', 'review']
+
+export function statusGroup(status) {
+  return STATUS_GROUPS.find((group) => group.values.includes(status))?.id || null
+}
+
+export function statusValuesFor(groupIds) {
+  return STATUS_GROUPS.filter((group) => groupIds.includes(group.id)).flatMap((group) => group.values)
+}
+
+const GROUP_CLASS = {
+  open: 'status-open',
+  working: 'status-working',
+  waiting: 'status-awaiting',
+  review: 'status-assigned',
+  done: 'status-closed',
+  cancelled: 'status-closed',
+}
+
+// CSS-Klasse fuer das Status-Abzeichen
+export function statusClass(status) {
+  return GROUP_CLASS[statusGroup(status || 'Open')] || 'status-open'
+}
+
+// Statt fuenf Prioritaeten gibt es nur noch "dringend" oder nicht.
+// Frueher gespeicherte Stufen: Hoch (3) und Kritisch (4) gelten als dringend.
+export const NORMAL_PRIORITY = 2
+export const URGENT_PRIORITY = 4
+
+export function isUrgent(priority) {
+  return Number(priority) >= 3
+}
+
+export function priorityFor(urgent) {
+  return urgent ? URGENT_PRIORITY : NORMAL_PRIORITY
+}
+
+const TYPE_LABELS = { Project: 'Projekt' }
+
+export function ticketTypeLabel(type) {
+  return TYPE_LABELS[type] || type
+}
+
+// Filter nach Art: "Auftraege" = alles ausser Akquise
+export const TYPE_FILTERS = [
+  { id: 'orders', label: 'Aufträge', excludeType: 'Akquise' },
+  { id: 'Webpage', label: 'Webpage', types: ['Webpage'] },
+  { id: 'Migration', label: 'Migration', types: ['Migration'] },
+  { id: 'Project', label: 'Projekt', types: ['Project'] },
+  { id: 'Akquise', label: 'Akquise', types: ['Akquise'] },
+  { id: 'all', label: 'Alle' },
+]
+
+// Suche in Kunde, Betreff, "Angefragt von" und WOID, ohne Gross-/Kleinschreibung
+export function ticketMatches(ticket, query) {
+  const q = String(query || '').trim().toLowerCase()
+  if (!q) return true
+  return [ticket.customerName, ticket.topic, ticket.title, ticket.requestedBy, ticket.woid]
+    .some((value) => String(value || '').toLowerCase().includes(q))
+}

src/pages/CustomerDetailPage.jsx

@@ -3,7 +3,7 @@ import { useParams, Link } from 'react-router-dom'
 import { FaSpinner, FaStar, FaArrowLeft, FaFloppyDisk, FaArrowUp, FaKey, FaArrowUpRightFromSquare, FaBoxArchive, FaBoxOpen } from 'react-icons/fa6'
 import { databases, DATABASE_ID, COLLECTIONS, Query } from '../lib/appwrite'
 import { PageHeader, Card, Button, Badge, Tabs, EmptyState, Field } from '../components/ui'
-import { StatusPill, PriorityPill } from '../components/ui/StatusPill'
+import { StatusPill, UrgentPill } from '../components/ui/StatusPill'
 import InvoicePanel from '../components/InvoicePanel'
 import DocumentsPanel from '../components/DocumentsPanel'
 import AssignedProjectCard from '../components/AssignedProjectCard'
@@ -307,7 +307,7 @@ function CustomerTickets({ customerId }) {
               <div style={{ fontWeight: 600 }}>{t.topic || t.title || '-'}</div>
               <div className="muted">{t.type}</div>
             </div>
-            <PriorityPill priority={t.priority} />
+            <UrgentPill priority={t.priority} />
             <StatusPill status={t.status} />
           </div>
         ))}

src/pages/DashboardPage.jsx

@@ -5,7 +5,7 @@ import { FaTicket, FaClipboardList, FaClock, FaCircleCheck, FaPlus, FaFileInvoic
 import { integrationsApi, formatMoney } from '../lib/integrationsApi'
 import { useFinanceSummary } from '../hooks/useFinanceSummary'
 import { PageHeader, Card, Button, Kpi, EmptyState } from '../components/ui'
-import { StatusPill, PriorityPill } from '../components/ui/StatusPill'
+import { StatusPill, UrgentPill } from '../components/ui/StatusPill'
 
 export default function DashboardPage() {
   const { summary, loading: finLoading } = useFinanceSummary()
@@ -83,7 +83,7 @@ export default function DashboardPage() {
                     <div className="text-ellipsis" style={{ fontWeight: 600 }}>{t.topic || t.title || '-'}</div>
                     <div className="muted">{t.customerName || '-'}</div>
                   </div>
-                  <PriorityPill priority={t.priority} />
+                  <UrgentPill priority={t.priority} />
                   <StatusPill status={t.status} />
                 </Link>
               ))}

src/pages/TicketsPage.jsx

@@ -6,59 +6,61 @@ import { useCustomers } from '../hooks/useCustomers'
 import TicketCard from '../components/TicketCard'
 import CreateTicketModal from '../components/CreateTicketModal'
 import { PageHeader, Card, Button, EmptyState } from '../components/ui'
+import { STATUS_GROUPS, DEFAULT_STATUS_GROUPS, statusValuesFor, TYPE_FILTERS } from '../lib/ticketStatus'
 
-// Alle Ticket-Status; "Closed" gilt als archiviert und ist standardmaessig ausgeblendet
+const ALL_GROUPS = STATUS_GROUPS.map((group) => group.id)
-const ALL_STATUSES = [
+const linkButton = { fontSize: 12, background: 'none', border: 'none', color: 'var(--accent)', cursor: 'pointer', padding: 0 }
-  'Open', 'Occupied', 'Assigned', 'Awaiting', 'Added Info',
+
-  'In Test', 'Halted', 'Aborted', 'Cancelled', 'Closed',
+// Aus Suchtext, Art, Status-Gruppen und "Nur dringende" die Abfrage fuer useWorkorders bauen.
-]
+// Sind alle oder keine Status-Gruppen gewaehlt, wird nicht nach Status gefiltert.
-const ARCHIVED_STATUSES = ['Closed']
+function toFilters({ search, typeId, groups, urgentOnly }) {
-const DEFAULT_STATUSES = ALL_STATUSES.filter((s) => !ARCHIVED_STATUSES.includes(s))
+  const typeFilter = TYPE_FILTERS.find((filter) => filter.id === typeId) || TYPE_FILTERS[0]
+  const allGroups = groups.length === 0 || groups.length === ALL_GROUPS.length
+  return {
+    status: allGroups ? [] : statusValuesFor(groups),
+    type: typeFilter.types || [],
+    excludeType: typeFilter.excludeType,
+    priority: urgentOnly ? [3, 4] : [],
+    search: search.trim() || undefined,
+    woid: undefined,
+  }
+}
+
+const DEFAULT_SELECTION = { search: '', typeId: 'orders', groups: DEFAULT_STATUS_GROUPS, urgentOnly: false }
 
 export default function TicketsPage() {
   const [limit, setLimit] = useState(10)
-  const [filters, setFilters] = useState({ status: DEFAULT_STATUSES, type: [], priority: [], limit: 10 })
+  const [filters, setFilters] = useState({ ...toFilters(DEFAULT_SELECTION), limit: 10 })
-  const [statusSel, setStatusSel] = useState(DEFAULT_STATUSES)
+  const [searchText, setSearchText] = useState('')
-  const [localFilters, setLocalFilters] = useState({
+  const [typeId, setTypeId] = useState(DEFAULT_SELECTION.typeId)
-    woid: '', customer: '', userTopic: '', createdDate: '', type: '', priority: '',
+  const [groups, setGroups] = useState(DEFAULT_SELECTION.groups)
-  })
+  const [urgentOnly, setUrgentOnly] = useState(false)
 
-  const toggleStatus = (status) => {
+  const toggleGroup = (id) => {
-    setStatusSel((prev) =>
+    setGroups((prev) => (prev.includes(id) ? prev.filter((g) => g !== id) : [...prev, id]))
-      prev.includes(status) ? prev.filter((s) => s !== status) : [...prev, status]
-    )
   }
 
-  const { workorders, loading, error, refresh, updateWorkorder, createWorkorder } = useWorkorders(filters)
+  const { workorders, loading, error, updateWorkorder, createWorkorder } = useWorkorders(filters)
   const { customers } = useCustomers()
 
   const [showCreateModal, setShowCreateModal] = useState(false)
   const [showAdvanced, setShowAdvanced] = useState(false)
   const [searchParams] = useSearchParams()
 
-  // Deep-Link aus den Leads: /tickets?woid=123 -> Filter vorbelegen + anwenden
+  // Deep-Link aus den Leads: /tickets?woid=123 zeigt genau dieses Ticket,
-  // (ueber ALLE Status, damit das Ticket unabhaengig vom Status gefunden wird)
+  // egal welche Art (auch Akquise) und welcher Status
   useEffect(() => {
     const w = searchParams.get('woid')
     if (!w) return
-    setLocalFilters((p) => ({ ...p, woid: w }))
+    setSearchText(w)
-    setShowAdvanced(true)
+    setTypeId('all')
-    setStatusSel(ALL_STATUSES)
+    setGroups(ALL_GROUPS)
-    setFilters((prev) => ({ ...prev, status: ALL_STATUSES, woid: w }))
+    setFilters((prev) => ({ ...prev, status: [], type: [], excludeType: undefined, priority: [], search: undefined, woid: w }))
   }, [searchParams])
 
-  const applyFilters = () => {
+  const applyFilters = (e) => {
-    setFilters((prev) => ({
+    e?.preventDefault()
-      ...prev,
+    setFilters((prev) => ({ ...prev, ...toFilters({ search: searchText, typeId, groups, urgentOnly }), limit }))
-      status: statusSel.length ? statusSel : ALL_STATUSES,
-      woid: localFilters.woid || undefined,
-      customer: localFilters.customer || undefined,
-      userTopic: localFilters.userTopic || undefined,
-      createdDate: localFilters.createdDate || undefined,
-      type: localFilters.type ? [localFilters.type] : [],
-      priority: localFilters.priority ? [parseInt(localFilters.priority)] : [],
-      limit,
-    }))
   }
 
   const handleUpdate = async (id, data) => { await updateWorkorder(id, data) }
@@ -77,7 +79,7 @@ export default function TicketsPage() {
     <div className="page">
       <PageHeader
         title="Tickets"
-        subtitle="Alle Arbeitsauftraege auf einen Blick"
+        subtitle="Alle Arbeitsaufträge auf einen Blick"
         actions={
           <>
             <Button variant="ghost" onClick={() => setShowAdvanced((s) => !s)}><FaSliders /> Filter</Button>
@@ -87,51 +89,45 @@ export default function TicketsPage() {
       />
 
       <Card pad className="mb-2" style={{ marginBottom: 16 }}>
-        <div className="toolbar" style={{ marginBottom: showAdvanced ? 16 : 0 }}>
+        <form className="toolbar" onSubmit={applyFilters} style={{ marginBottom: showAdvanced ? 16 : 0 }}>
-          <input className="form-control" style={{ maxWidth: 160 }} placeholder="WOID" value={localFilters.woid} onChange={(e) => setLocalFilters({ ...localFilters, woid: e.target.value })} />
+          <input
-          <input className="form-control" style={{ maxWidth: 220 }} placeholder="Kunde" value={localFilters.customer} onChange={(e) => setLocalFilters({ ...localFilters, customer: e.target.value })} />
+            type="search"
-          <input className="form-control search-input" placeholder="Benutzer / Thema" value={localFilters.userTopic} onChange={(e) => setLocalFilters({ ...localFilters, userTopic: e.target.value })} />
+            className="form-control search-input"
-          <Button variant="primary" onClick={applyFilters}>Anwenden</Button>
+            placeholder="Suchen: Kunde, Betreff, Angefragt von oder WOID"
-        </div>
+            value={searchText}
+            onChange={(e) => setSearchText(e.target.value)}
+          />
+          <Button variant="primary" type="submit">Anwenden</Button>
+        </form>
 
         {showAdvanced && (
           <div style={{ borderTop: '1px solid var(--border)', paddingTop: 16 }}>
-            <div style={{ display: 'grid', gridTemplateColumns: 'repeat(auto-fit, minmax(160px, 1fr))', gap: 12 }}>
+            <div className="flex gap-3 wrap" style={{ alignItems: 'center' }}>
-              <input type="date" className="form-control" value={localFilters.createdDate} onChange={(e) => setLocalFilters({ ...localFilters, createdDate: e.target.value })} />
+              <select aria-label="Typ" className="form-control" style={{ maxWidth: 220 }} value={typeId} onChange={(e) => setTypeId(e.target.value)}>
-              <select className="form-control" value={localFilters.type} onChange={(e) => setLocalFilters({ ...localFilters, type: e.target.value })}>
+                {TYPE_FILTERS.map((filter) => (
-                <option value="">Typ / Ort</option>
+                  <option key={filter.id} value={filter.id}>{filter.label}</option>
-                <option>Webpage</option><option>Migration</option>
+                ))}
-                <option>Supportrequest</option><option>Change Request</option><option>Maintenance</option>
-                <option>Project</option><option>Procurement</option><option>Emergency Call</option>
-                <option>Home Office</option><option>Holidays</option><option>Trip</option>
-              </select>
-              <select className="form-control" value={localFilters.priority} onChange={(e) => setLocalFilters({ ...localFilters, priority: e.target.value })}>
-                <option value="">Prioritaet</option>
-                <option value="0">Keine</option><option value="1">Niedrig</option><option value="2">Mittel</option>
-                <option value="3">Hoch</option><option value="4">Kritisch</option>
               </select>
+              <label className="flex items-center gap-2" style={{ cursor: 'pointer', fontSize: 14 }}>
+                <input type="checkbox" checked={urgentOnly} onChange={(e) => setUrgentOnly(e.target.checked)} />
+                Nur dringende
+              </label>
             </div>
             <div style={{ marginTop: 16 }}>
-              <div className="flex gap-2 wrap" style={{ alignItems: 'center', marginBottom: 8 }}>
+              <div className="flex gap-2 wrap status-filter-actions" style={{ alignItems: 'center', marginBottom: 8 }}>
                 <span className="muted" style={{ fontSize: 13, fontWeight: 600 }}>Status</span>
-                <button type="button" onClick={() => setStatusSel(DEFAULT_STATUSES)} style={{ fontSize: 12, background: 'none', border: 'none', color: 'var(--accent)', cursor: 'pointer', padding: 0 }}>Standard</button>
+                <button type="button" onClick={() => setGroups(DEFAULT_STATUS_GROUPS)} style={linkButton}>Standard</button>
-                <button type="button" onClick={() => setStatusSel(ALL_STATUSES)} style={{ fontSize: 12, background: 'none', border: 'none', color: 'var(--accent)', cursor: 'pointer', padding: 0 }}>Alle inkl. Archiv</button>
+                <button type="button" onClick={() => setGroups(ALL_GROUPS)} style={linkButton}>Alle</button>
               </div>
-              <div className="flex gap-3 wrap">
+              <div className="flex gap-3 wrap status-filter">
-                {ALL_STATUSES.map((status) => (
+                {STATUS_GROUPS.map((group) => (
-                  <label key={status} className="flex items-center gap-2" style={{ cursor: 'pointer', fontSize: 14 }}>
+                  <label key={group.id} className="flex items-center gap-2" style={{ cursor: 'pointer', fontSize: 14 }}>
-                    <input type="checkbox" checked={statusSel.includes(status)} onChange={() => toggleStatus(status)} />
+                    <input type="checkbox" checked={groups.includes(group.id)} onChange={() => toggleGroup(group.id)} />
-                    {status}
+                    {group.label}
-                    {ARCHIVED_STATUSES.includes(status) && <span className="faint" style={{ fontSize: 11 }}>(Archiv)</span>}
                   </label>
                 ))}
               </div>
             </div>
-            <div className="flex gap-2 wrap" style={{ marginTop: 12 }}>
-              <Button variant="ghost" size="sm" onClick={() => { setFilters((p) => ({ ...p, priority: [4] })); setTimeout(refresh, 0) }}>Kritische</Button>
-              <Button variant="ghost" size="sm" onClick={() => { setFilters((p) => ({ ...p, priority: [3] })); setTimeout(refresh, 0) }}>Hohe</Button>
-              <Button variant="ghost" size="sm" onClick={() => { setFilters((p) => ({ ...p, type: ['Procurement'] })); setTimeout(refresh, 0) }}>Beschaffung</Button>
-            </div>
           </div>
         )}
       </Card>
@@ -141,7 +137,13 @@ export default function TicketsPage() {
       ) : error ? (
         <Card><div className="text-red">Fehler: {error}</div></Card>
       ) : workorders.length === 0 ? (
-        <Card><EmptyState title="Keine Tickets" hint="Keine Tickets passen zu deinen Filtern." action={<Button variant="primary" onClick={() => setShowCreateModal(true)}><FaPlus /> Neues Ticket</Button>} /></Card>
+        <Card>
+          <EmptyState
+            title="Keine Tickets"
+            hint="Keine Tickets passen zu Suche und Filter. Erledigte, stornierte und Akquise-Tickets sind in der Standardansicht ausgeblendet."
+            action={<Button variant="primary" onClick={() => setShowCreateModal(true)}><FaPlus /> Neues Ticket</Button>}
+          />
+        </Card>
       ) : (
         <div className="tickets-list">
           {workorders.map((ticket) => (
@@ -150,7 +152,8 @@ export default function TicketsPage() {
         </div>
       )}
 
-      {workorders.length > 0 && workorders.length >= limit && (
+      {/* Bei einer Suche kommen alle Treffer auf einmal */}
+      {!filters.search && workorders.length > 0 && workorders.length >= limit && (
         <div style={{ textAlign: 'center', marginTop: 24 }}>
           <Button variant="ghost" onClick={loadMore}>Mehr laden <FaAngleDown /></Button>
         </div>

src/styles/global.css

@@ -498,6 +498,7 @@ textarea.form-control {
 .status-occupied { background: rgba(148,163,184,0.18) !important; color: #cbd5e0 !important; }
 .status-assigned { background: rgba(20,184,166,0.18) !important; color: #2dd4bf !important; }
 .status-awaiting { background: rgba(245,158,11,0.18) !important; color: #fbbf24 !important; }
+.status-working { background: rgba(59,130,246,0.16) !important; color: #93c5fd !important; }
 .status-closed { background: rgba(148,163,184,0.14) !important; color: #94a3b8 !important; }
 
 /* Priority Colors (ruhiger, semantisch) */
@@ -1052,6 +1053,24 @@ textarea.form-control {
 .tcard-loc { color: var(--text-muted); font-size: 13px; }
 .tcard-topic { color: var(--text-muted); font-size: 13px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
 .tcard-badges { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 6px; }
+
+/* Schalter "Dringend" in der Ticketkarte */
+/* Aus: dezent gestrichelt, damit nicht jedes Ticket "dringend" wirkt */
+.urgent-toggle {
+  background: transparent; border: 1px dashed var(--border-strong); color: var(--text-faint);
+  border-radius: var(--r-pill); padding: 3px 12px; font-size: 12px; font-weight: 700; cursor: pointer;
+}
+.urgent-toggle:hover { color: var(--text-muted); border-color: rgba(239,68,68,0.5); }
+.urgent-toggle.on { background: rgba(239,68,68,0.18); border: 1px solid rgba(239,68,68,0.5); color: #f87171; }
+
+/* Eine Zeile ueber der Arbeitsblatt-Liste */
+.worksheet-summary {
+  display: flex; flex-wrap: wrap; gap: 6px 20px; align-items: baseline;
+  padding: 10px 14px; margin-bottom: 16px; font-size: 14px; color: var(--text-muted);
+  background: var(--surface-2); border: 1px solid var(--border); border-radius: var(--r-md);
+}
+.worksheet-summary strong { color: var(--text); }
+.worksheet-summary .open { color: #fb923c; font-weight: 700; }
 .tcard-side { display: flex; align-items: center; gap: var(--sp-3); }
 .tcard-detail { border-top: 1px solid var(--border); padding: var(--sp-4); background: var(--surface-1); }
 .chevron { color: var(--text-muted); transition: transform 0.2s ease; }