woms 3.0
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@@ -5,11 +5,11 @@ const DEMO_MODE = !import.meta.env.VITE_APPWRITE_PROJECT_ID
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// Demo data for testing without Appwrite
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const DEMO_WORKORDERS = [
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{ $id: '1', title: 'Server Wartung', description: 'Monatliche Wartung', status: 'Open', priority: 2, type: 'Maintenance', customerName: 'Kunde A', assignedName: 'Max M.', response: 'Onsite', $createdAt: new Date().toISOString() },
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{ $id: '2', title: 'Netzwerk Problem', description: 'WLAN funktioniert nicht', status: 'Occupied', priority: 3, type: 'Support', customerName: 'Kunde B', assignedName: 'Lisa S.', response: 'Remote', $createdAt: new Date().toISOString() },
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{ $id: '3', title: 'Software Installation', description: 'Office 365 Setup', status: 'Assigned', priority: 1, type: 'Installation', customerName: 'Kunde C', assignedName: 'Tom K.', response: 'Onsite', $createdAt: new Date().toISOString() },
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{ $id: '4', title: 'Drucker defekt', description: 'Papierstau', status: 'Awaiting', priority: 2, type: 'Hardware', customerName: 'Kunde D', assignedName: '', response: 'Pickup', $createdAt: new Date().toISOString() },
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{ $id: '5', title: 'Kritischer Serverausfall', description: 'Produktionsserver down', status: 'Open', priority: 4, type: 'Emergency', customerName: 'Kunde E', assignedName: 'Max M.', response: 'Onsite', $createdAt: new Date().toISOString() },
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{ $id: '1', woid: '10001', title: 'Server Wartung', description: 'Monatliche Wartung', status: 'Open', priority: 2, type: 'Maintenance', customerName: 'Kunde A', assignedName: 'Max M.', response: 'Onsite', $createdAt: new Date().toISOString() },
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{ $id: '2', woid: '10002', title: 'Netzwerk Problem', description: 'WLAN funktioniert nicht', status: 'Occupied', priority: 3, type: 'Support', customerName: 'Kunde B', assignedName: 'Lisa S.', response: 'Remote', $createdAt: new Date().toISOString() },
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{ $id: '3', woid: '10003', title: 'Software Installation', description: 'Office 365 Setup', status: 'Assigned', priority: 1, type: 'Installation', customerName: 'Kunde C', assignedName: 'Tom K.', response: 'Onsite', $createdAt: new Date().toISOString() },
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{ $id: '4', woid: '10004', title: 'Drucker defekt', description: 'Papierstau', status: 'Awaiting', priority: 2, type: 'Hardware', customerName: 'Kunde D', assignedName: '', response: 'Pickup', $createdAt: new Date().toISOString() },
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{ $id: '5', woid: '10005', title: 'Kritischer Serverausfall', description: 'Produktionsserver down', status: 'Open', priority: 4, type: 'Emergency', customerName: 'Kunde E', assignedName: 'Max M.', response: 'Onsite', $createdAt: new Date().toISOString() },
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]
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export function useWorkorders(filters = {}) {
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@@ -44,16 +44,27 @@ export function useWorkorders(filters = {}) {
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queries.push(Query.limit(filters.limit))
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}
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// Für Arrays: In Appwrite 1.5.7 gibt es kein Query.or()
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// Wir filtern clientseitig für mehrere Werte
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if (filters.status && filters.status.length > 0) {
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queries.push(Query.equal('status', filters.status))
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if (filters.status.length === 1) {
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queries.push(Query.equal('status', filters.status[0]))
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}
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// Für mehrere Werte: Clientseitig filtern (siehe unten)
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}
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if (filters.type && filters.type.length > 0) {
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queries.push(Query.equal('type', filters.type))
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if (filters.type.length === 1) {
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queries.push(Query.equal('type', filters.type[0]))
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}
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// Für mehrere Werte: Clientseitig filtern
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}
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if (filters.priority && filters.priority.length > 0) {
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queries.push(Query.equal('priority', filters.priority))
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if (filters.priority.length === 1) {
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queries.push(Query.equal('priority', filters.priority[0]))
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}
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// Für mehrere Werte: Clientseitig filtern
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}
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if (filters.customerId) {
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@@ -64,16 +75,48 @@ export function useWorkorders(filters = {}) {
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queries.push(Query.equal('assignedTo', filters.assignedTo))
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}
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// Debug: Zeige Collection ID
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if (import.meta.env.DEV) {
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console.log('📋 Fetching workorders:')
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console.log(' Database ID:', DATABASE_ID)
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console.log(' Collection ID:', COLLECTIONS.WORKORDERS)
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console.log(' Queries:', queries.length)
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}
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const response = await databases.listDocuments(
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DATABASE_ID,
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COLLECTIONS.WORKORDERS,
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queries
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)
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setWorkorders(response.documents)
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// Clientseitige Filterung für Arrays (da Query.or() nicht verfügbar ist)
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let filteredDocs = response.documents
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if (filters.status && filters.status.length > 1) {
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filteredDocs = filteredDocs.filter(doc => filters.status.includes(doc.status))
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}
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if (filters.type && filters.type.length > 1) {
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filteredDocs = filteredDocs.filter(doc => filters.type.includes(doc.type))
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}
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if (filters.priority && filters.priority.length > 1) {
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filteredDocs = filteredDocs.filter(doc => filters.priority.includes(doc.priority))
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}
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setWorkorders(filteredDocs)
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setError(null)
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} catch (err) {
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setError(err.message)
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let errorMessage = err.message || 'Fehler beim Laden der Tickets'
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// Bessere Fehlermeldungen
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if (err.code === 401 || errorMessage.includes('not authorized') || errorMessage.includes('Unauthorized')) {
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errorMessage = 'Berechtigung fehlt: Bitte überprüfe die Read-Berechtigungen der Collection in Appwrite. Die Collection muss "Users" oder "Any" als Read-Berechtigung haben.'
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} else if (errorMessage.includes('Collection') && errorMessage.includes('not found')) {
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errorMessage = 'Collection nicht gefunden: Bitte überprüfe die Collection ID in der Konfiguration.'
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}
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setError(errorMessage)
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console.error('Error fetching workorders:', err)
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} finally {
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setLoading(false)
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@@ -86,26 +129,107 @@ export function useWorkorders(filters = {}) {
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const createWorkorder = async (data) => {
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if (DEMO_MODE) {
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const newWo = { ...data, $id: Date.now().toString(), status: 'Open', $createdAt: new Date().toISOString() }
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// Finde höchste WOID und +1
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const maxWoid = workorders.length > 0
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? Math.max(...workorders.map(wo => parseInt(wo.woid)).filter(w => !isNaN(w)))
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: 9999;
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const nextWoid = maxWoid + 1;
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const newWo = { ...data, $id: Date.now().toString(), woid: nextWoid.toString(), status: 'Open', $createdAt: new Date().toISOString() }
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setWorkorders(prev => [newWo, ...prev])
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return { success: true, data: newWo }
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}
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try {
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// Validierung: Prüfe required fields
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if (!data.topic || data.topic.trim() === '') {
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return { success: false, error: 'Das Feld "Topic" ist erforderlich.' }
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}
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// Status-Automatik: Wenn Mitarbeiter zugewiesen → Status = "Assigned", sonst "Open"
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const autoStatus = (data.assignedTo && data.assignedTo !== '') ? 'Assigned' : 'Open'
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// Generiere sequentielle 5-stellige WOID (wie im Original-System)
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const generateWOID = () => {
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// Finde die höchste bestehende WOID
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if (workorders.length === 0) {
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return '10000'; // Starte bei 10000 wenn keine Tickets existieren
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}
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const maxWoid = Math.max(
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...workorders
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.map(wo => parseInt(wo.woid))
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.filter(woid => !isNaN(woid) && woid > 0)
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);
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// Wenn keine gültige WOID gefunden wurde, starte bei 10000
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if (maxWoid === -Infinity || isNaN(maxWoid)) {
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return '10000';
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}
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// Gib die nächste Nummer zurück (sequentiell)
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return (maxWoid + 1).toString();
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}
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// Bereite Daten für Appwrite vor
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const workorderData = {
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// Required fields
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topic: data.topic.trim(),
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status: data.status || autoStatus, // Verwende übergebenen Status oder automatischen Status
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priority: typeof data.priority === 'number' ? data.priority : parseInt(data.priority) || 1,
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woid: generateWOID(), // 5-stellige Zahl
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// Optional fields - nur senden wenn vorhanden
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type: data.type || '',
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systemType: data.systemType || '',
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responseLevel: data.responseLevel || '',
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serviceType: data.serviceType || 'Remote',
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customerId: data.customerId || '',
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assignedTo: data.assignedTo || '', // Zugewiesener Mitarbeiter
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requestedBy: data.requestedBy || '',
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requestedFor: data.requestedFor || '',
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startDate: data.startDate || '',
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startTime: data.startTime || '',
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deadline: data.deadline || '',
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endTime: data.endTime || '',
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estimate: data.estimate || '',
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mailCopyTo: data.mailCopyTo || '',
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sendNotification: data.sendNotification || false,
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details: data.details || '',
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// Datetime field
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createdAt: new Date().toISOString()
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}
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// Entferne leere Strings (außer für required fields)
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Object.keys(workorderData).forEach(key => {
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if (workorderData[key] === '' && key !== 'topic' && key !== 'status') {
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delete workorderData[key]
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}
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})
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console.log('Creating workorder with data:', workorderData)
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const response = await databases.createDocument(
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DATABASE_ID,
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COLLECTIONS.WORKORDERS,
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ID.unique(),
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{
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...data,
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status: 'Open',
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createdAt: new Date().toISOString()
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}
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workorderData
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)
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setWorkorders(prev => [response, ...prev])
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return { success: true, data: response }
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} catch (err) {
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return { success: false, error: err.message }
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console.error('Error creating workorder:', err)
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let errorMessage = err.message || 'Fehler beim Erstellen des Tickets'
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// Bessere Fehlermeldungen
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if (err.code === 400 || errorMessage.includes('Bad Request')) {
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errorMessage = 'Ungültige Daten: Bitte überprüfe, ob alle Pflichtfelder ausgefüllt sind und die Daten korrekt sind. Details: ' + (err.message || 'Unbekannter Fehler')
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} else if (errorMessage.includes('required') || errorMessage.includes('missing')) {
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errorMessage = 'Pflichtfelder fehlen: Bitte fülle alle erforderlichen Felder aus.'
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}
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return { success: false, error: errorMessage }
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}
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}
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@@ -116,11 +240,27 @@ export function useWorkorders(filters = {}) {
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}
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try {
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// Status-Automatik beim Update:
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// Wenn assignedTo gesetzt wird → Status = "Assigned"
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// Wenn assignedTo entfernt wird UND Status = "Assigned" → Status = "Open"
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const updateData = { ...data }
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if ('assignedTo' in updateData) {
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if (updateData.assignedTo && updateData.assignedTo !== '') {
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// Mitarbeiter zugewiesen → Status auf "Assigned" setzen
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if (!updateData.status) {
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updateData.status = 'Assigned'
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}
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} else if (!updateData.status) {
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// Keine Zuweisung mehr → Status auf "Open" setzen (nur wenn nicht explizit anders gesetzt)
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updateData.status = 'Open'
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}
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}
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const response = await databases.updateDocument(
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DATABASE_ID,
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COLLECTIONS.WORKORDERS,
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id,
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data
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updateData
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)
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setWorkorders(prev =>
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prev.map(wo => wo.$id === id ? response : wo)
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