wsid update
This commit is contained in:
231
src/utils/createDummyTicket.js
Normal file
231
src/utils/createDummyTicket.js
Normal file
@@ -0,0 +1,231 @@
|
||||
/**
|
||||
* Erstellt ein vollständiges Dummy-Ticket mit WOID 10001
|
||||
* Zeigt alle möglichen Funktionen, Felder und Kombinationen
|
||||
*/
|
||||
|
||||
export function createDummyTicket10001() {
|
||||
const now = new Date()
|
||||
const yesterday = new Date(now.getTime() - 24 * 60 * 60 * 1000)
|
||||
const lastWeek = new Date(now.getTime() - 7 * 24 * 60 * 60 * 1000)
|
||||
|
||||
// Haupt-Ticket mit allen Feldern ausgefüllt
|
||||
const dummyTicket = {
|
||||
$id: 'dummy-10001',
|
||||
woid: '10001',
|
||||
topic: 'Kompletter Systemausfall - Server & Netzwerk',
|
||||
status: 'Assigned',
|
||||
priority: 4, // Critical
|
||||
type: 'Emergency Call',
|
||||
systemType: 'Server',
|
||||
responseLevel: '24/7',
|
||||
serviceType: 'On Site',
|
||||
customerId: 'customer-a-id',
|
||||
customerName: 'Kunde A',
|
||||
customerLocation: 'Hauptstraße 123, 12345 Musterstadt',
|
||||
assignedTo: 'user-max-id', // Max Mustermann
|
||||
requestedBy: 'Dr. Anna Schmidt',
|
||||
requestedFor: 'IT-Abteilung Kunde A',
|
||||
startDate: '30.12.2025',
|
||||
startTime: '0800',
|
||||
deadline: '31.12.2025',
|
||||
endTime: '1800',
|
||||
estimate: '480',
|
||||
mailCopyTo: 'admin@kunde-a.de, it@kunde-a.de',
|
||||
sendNotification: true,
|
||||
details: `KRITISCHER SYSTEMAUSFALL - SOFORTIGE BEARBEITUNG ERFORDERLICH
|
||||
|
||||
Problembeschreibung:
|
||||
- Kompletter Serverausfall im Rechenzentrum
|
||||
- Alle Server sind offline (keine Verbindung möglich)
|
||||
- Netzwerk-Infrastruktur betroffen
|
||||
- Keine Backup-Systeme verfügbar
|
||||
|
||||
Betroffene Systeme:
|
||||
- Hauptserver (Windows Server 2022)
|
||||
- Datenbankserver (SQL Server 2019)
|
||||
- Fileserver
|
||||
- Exchange Server
|
||||
- Netzwerk-Switches
|
||||
|
||||
Auswirkungen:
|
||||
- Keine E-Mail-Kommunikation möglich
|
||||
- Alle Anwendungen offline
|
||||
- Kein Zugriff auf Datenbanken
|
||||
- Produktion steht still
|
||||
|
||||
Dringlichkeit: KRITISCH - Produktionsausfall
|
||||
|
||||
Erwartete Bearbeitungszeit: 8 Stunden
|
||||
Benötigte Ressourcen: 2 Techniker, Hardware-Ersatzteile`,
|
||||
approvalStatus: 'approved',
|
||||
createdAt: lastWeek.toISOString(),
|
||||
$createdAt: lastWeek.toISOString()
|
||||
}
|
||||
|
||||
// Mehrere Worksheets mit verschiedenen Status-Änderungen und Benutzern
|
||||
const dummyWorksheets = [
|
||||
{
|
||||
$id: 'ws-10001-001',
|
||||
wsid: '100001',
|
||||
woid: '10001',
|
||||
workorderId: 'dummy-10001',
|
||||
employeeId: 'user-max-id',
|
||||
employeeName: 'Max Mustermann',
|
||||
employeeShort: 'MM',
|
||||
serviceType: 'Remote',
|
||||
oldStatus: 'Open',
|
||||
newStatus: 'Occupied',
|
||||
oldResponseLevel: '',
|
||||
newResponseLevel: '24/7',
|
||||
totalTime: 30,
|
||||
startDate: '23.12.2025',
|
||||
startTime: '0800',
|
||||
endDate: '23.12.2025',
|
||||
endTime: '0830',
|
||||
details: 'Erste Analyse durchgeführt. Server komplett offline. Keine Remote-Verbindung möglich. Vor-Ort-Einsatz erforderlich.',
|
||||
isComment: false,
|
||||
createdAt: yesterday.toISOString(),
|
||||
$createdAt: yesterday.toISOString()
|
||||
},
|
||||
{
|
||||
$id: 'ws-10001-002',
|
||||
wsid: '100002',
|
||||
woid: '10001',
|
||||
workorderId: 'dummy-10001',
|
||||
employeeId: 'user-lisa-id',
|
||||
employeeName: 'Lisa Schneider',
|
||||
employeeShort: 'LS',
|
||||
serviceType: 'On Site',
|
||||
oldStatus: 'Occupied',
|
||||
newStatus: 'Assigned',
|
||||
oldResponseLevel: '24/7',
|
||||
newResponseLevel: '24/7',
|
||||
totalTime: 120,
|
||||
startDate: '23.12.2025',
|
||||
startTime: '1000',
|
||||
endDate: '23.12.2025',
|
||||
endTime: '1200',
|
||||
details: 'Vor-Ort-Einsatz: Hardware-Check durchgeführt. Netzteil des Hauptservers defekt. Ersatzteil bestellt. Notfall-Backup-Server gestartet.',
|
||||
isComment: false,
|
||||
createdAt: yesterday.toISOString(),
|
||||
$createdAt: yesterday.toISOString()
|
||||
},
|
||||
{
|
||||
$id: 'ws-10001-003',
|
||||
wsid: '100003',
|
||||
woid: '10001',
|
||||
workorderId: 'dummy-10001',
|
||||
employeeId: 'user-tom-id',
|
||||
employeeName: 'Tom Klein',
|
||||
employeeShort: 'TK',
|
||||
serviceType: 'On Site',
|
||||
oldStatus: 'Assigned',
|
||||
newStatus: 'Assigned',
|
||||
oldResponseLevel: '24/7',
|
||||
newResponseLevel: '24/7',
|
||||
totalTime: 0,
|
||||
startDate: '24.12.2025',
|
||||
startTime: '1400',
|
||||
endDate: '24.12.2025',
|
||||
endTime: '1400',
|
||||
details: 'Warte auf Ersatzteil-Lieferung. Kunde informiert. Backup-System läuft stabil.',
|
||||
isComment: true,
|
||||
createdAt: new Date(yesterday.getTime() - 12 * 60 * 60 * 1000).toISOString(),
|
||||
$createdAt: new Date(yesterday.getTime() - 12 * 60 * 60 * 1000).toISOString()
|
||||
},
|
||||
{
|
||||
$id: 'ws-10001-004',
|
||||
wsid: '100004',
|
||||
woid: '10001',
|
||||
workorderId: 'dummy-10001',
|
||||
employeeId: 'user-max-id',
|
||||
employeeName: 'Max Mustermann',
|
||||
employeeShort: 'MM',
|
||||
serviceType: 'On Site',
|
||||
oldStatus: 'Assigned',
|
||||
newStatus: 'In Test',
|
||||
oldResponseLevel: '24/7',
|
||||
newResponseLevel: '24/7',
|
||||
totalTime: 180,
|
||||
startDate: '25.12.2025',
|
||||
startTime: '0900',
|
||||
endDate: '25.12.2025',
|
||||
endTime: '1200',
|
||||
details: 'Ersatzteil eingebaut. Server gestartet. Alle Dienste wiederhergestellt. System-Tests durchgeführt. Datenbank-Verbindungen geprüft.',
|
||||
isComment: false,
|
||||
createdAt: new Date(yesterday.getTime() - 24 * 60 * 60 * 1000).toISOString(),
|
||||
$createdAt: new Date(yesterday.getTime() - 24 * 60 * 60 * 1000).toISOString()
|
||||
},
|
||||
{
|
||||
$id: 'ws-10001-005',
|
||||
wsid: '100005',
|
||||
woid: '10001',
|
||||
workorderId: 'dummy-10001',
|
||||
employeeId: 'user-lisa-id',
|
||||
employeeName: 'Lisa Schneider',
|
||||
employeeShort: 'LS',
|
||||
serviceType: 'Remote',
|
||||
oldStatus: 'In Test',
|
||||
newStatus: 'Awaiting',
|
||||
oldResponseLevel: '24/7',
|
||||
newResponseLevel: 'Support',
|
||||
totalTime: 45,
|
||||
startDate: '26.12.2025',
|
||||
startTime: '1000',
|
||||
endDate: '26.12.2025',
|
||||
endTime: '1045',
|
||||
details: 'Remote-Monitoring eingerichtet. Warte auf Kunden-Feedback nach 24h Testphase. Alle Systeme laufen stabil.',
|
||||
isComment: false,
|
||||
createdAt: new Date(yesterday.getTime() - 48 * 60 * 60 * 1000).toISOString(),
|
||||
$createdAt: new Date(yesterday.getTime() - 48 * 60 * 60 * 1000).toISOString()
|
||||
},
|
||||
{
|
||||
$id: 'ws-10001-006',
|
||||
wsid: '100006',
|
||||
woid: '10001',
|
||||
workorderId: 'dummy-10001',
|
||||
employeeId: 'user-tom-id',
|
||||
employeeName: 'Tom Klein',
|
||||
employeeShort: 'TK',
|
||||
serviceType: 'COMMENT',
|
||||
oldStatus: 'Awaiting',
|
||||
newStatus: 'Closed',
|
||||
oldResponseLevel: 'Support',
|
||||
newResponseLevel: 'Backoffice',
|
||||
totalTime: 0,
|
||||
startDate: '30.12.2025',
|
||||
startTime: '0900',
|
||||
endDate: '30.12.2025',
|
||||
endTime: '0900',
|
||||
details: 'Kunde bestätigt: Alle Systeme funktionieren einwandfrei. Problem vollständig behoben. Ticket kann geschlossen werden.',
|
||||
isComment: true,
|
||||
createdAt: now.toISOString(),
|
||||
$createdAt: now.toISOString()
|
||||
}
|
||||
]
|
||||
|
||||
return {
|
||||
ticket: dummyTicket,
|
||||
worksheets: dummyWorksheets
|
||||
}
|
||||
}
|
||||
|
||||
/**
|
||||
* Fügt das Dummy-Ticket zu den Demo-Daten hinzu
|
||||
*/
|
||||
export function addDummyTicketToDemo(workorders, worksheets) {
|
||||
const { ticket, worksheets: ticketWorksheets } = createDummyTicket10001()
|
||||
|
||||
// Prüfe ob Ticket bereits existiert
|
||||
const exists = workorders.some(wo => wo.woid === '10001')
|
||||
if (exists) {
|
||||
console.log('Dummy-Ticket 10001 existiert bereits')
|
||||
return { workorders, worksheets }
|
||||
}
|
||||
|
||||
return {
|
||||
workorders: [ticket, ...workorders],
|
||||
worksheets: [...ticketWorksheets, ...worksheets]
|
||||
}
|
||||
}
|
||||
|
||||
Reference in New Issue
Block a user