diff --git a/src/lib/worksheetFlow.js b/src/lib/worksheetFlow.js
new file mode 100644
index 0000000..f4e29f4
--- /dev/null
+++ b/src/lib/worksheetFlow.js
@@ -0,0 +1,32 @@
+/* Folgen eines neuen Arbeitsblatts (bisher TicketCard.handleCreateWorksheet).
+   Kennt kein Appwrite: die Seite reicht die Schreibzugriffe herein. */
+
+// Akquise-Automatik: das Ergebnis im Arbeitsblatt steuert den Kundenstatus.
+// "customer" = Zugesagt, "lost" = Abgesagt, sonst keine Aenderung.
+export function acquisitionOutcome(ticket, newStatus) {
+  if (ticket?.type !== 'Akquise' || !ticket.customerId) return null
+  if (newStatus === 'Zugesagt') return 'customer'
+  if (newStatus === 'Abgesagt') return 'lost'
+  return null
+}
+
+/* 1. Arbeitsblatt anlegen. 2. Bei Erfolg den Ticket-Status nachziehen, wenn er abweicht.
+   3. Bei Akquise-Tickets den Kundenstatus setzen (Fehler werden verschluckt).
+   Rueckgabe ist das Ergebnis von createWorksheet. */
+export async function createWorksheetFlow({ ticket, worksheetData, user, createWorksheet, updateTicket, updateCustomer, now = () => new Date() }) {
+  const result = await createWorksheet(worksheetData, user)
+  if (!result?.success) return result
+
+  const newStatus = worksheetData?.newStatus
+  if (newStatus !== ticket.status) {
+    await updateTicket(ticket.$id, { status: newStatus })
+  }
+
+  const customerStatus = acquisitionOutcome(ticket, newStatus)
+  if (customerStatus) {
+    try {
+      await updateCustomer(ticket.customerId, { customerStatus, updatedAt: now().toISOString() })
+    } catch { /* nicht kritisch */ }
+  }
+  return result
+}
diff --git a/src/lib/worksheetView.js b/src/lib/worksheetView.js
new file mode 100644
index 0000000..b47938f
--- /dev/null
+++ b/src/lib/worksheetView.js
@@ -0,0 +1,75 @@
+/* Anzeige- und Rechenlogik der Arbeitsblatt-Zeilen und der Kennzahlen darueber.
+   Kommentare haben keine Arbeitszeit und zaehlen nie mit. Die Zeit in der Zeile ist die
+   gespeicherte Arbeitszeit (totalTime); die Kennzahlen rechnen die Unterstuetzung mit. */
+
+import { worksheetMinutes, supportMinutes, parseSupporters, firstName } from './support'
+import { needsTimeEntry, worksheetTone, isGitWorksheet, serviceTypeLabel } from './ticketForm'
+import { statusLabel } from './ticketStatus'
+import { stepLabel } from './timeSteps'
+import { displayDate, displayTime } from './ticketView'
+
+// Summe der Arbeitszeit inklusive Unterstuetzung ueber alle Bloecke ohne Kommentare, optional gefiltert.
+// Dieselbe Funktion rechnet die Spalte "Zeit" der Ticketliste.
+export function sumWorksheetMinutes(worksheets, predicate = () => true) {
+  return (worksheets || [])
+    .filter((ws) => !ws.isComment && predicate(ws))
+    .reduce((sum, ws) => sum + worksheetMinutes(ws), 0)
+}
+
+// Kennzahlen ueber der Liste: Arbeitszeit gesamt, davon Abo-Stunden, Anzahl offener Git-Zeiten
+export function worksheetSums(worksheets) {
+  const list = worksheets || []
+  return {
+    totalMinutes: sumWorksheetMinutes(list),
+    aboMinutes: sumWorksheetMinutes(list, (ws) => Boolean(ws.countsToPlan)),
+    openCount: list.filter(needsTimeEntry).length,
+  }
+}
+
+// Regel fuer den Abo-Schalter einer Zeile; ob die Seite ihn ueberhaupt anbietet (onTogglePlan), prueft die Komponente
+export function showAboToggle(ws, aboHoursAllowed) {
+  return Boolean(!ws.isComment && Number(ws.totalTime) > 0 && (aboHoursAllowed || ws.countsToPlan))
+}
+
+// Wann: Startzweig, wenn ein Startdatum gesetzt ist, sonst der Endzweig. Altwerte bleiben Rohtext.
+export function worksheetWhen(ws) {
+  const start = String(ws?.startDate ?? '').trim() !== ''
+  return start
+    ? { date: displayDate(ws.startDate), time: displayTime(ws.startTime) }
+    : { date: displayDate(ws?.endDate), time: displayTime(ws?.endTime) }
+}
+
+export function worksheetKindLabel(ws) {
+  if (ws?.isComment && !isGitWorksheet(ws)) return 'Kommentar'
+  return serviceTypeLabel(ws?.serviceType) || ''
+}
+
+// Git-Pushes: orange, bis die Zeit nachgetragen ist, danach gruen; sonst kein Abzeichen
+export function worksheetBadge(ws) {
+  const tone = worksheetTone(ws)
+  if (tone === 'git-open') return { tone: 'orange', text: 'Zeit offen' }
+  if (tone === 'git-done') return { tone: 'green', text: 'Zeit eingetragen' }
+  return null
+}
+
+// Nur wenn sich der Status geaendert hat
+export function statusAfterLabel(ws) {
+  const next = ws?.newStatus
+  if (!next || next === ws.oldStatus) return ''
+  return `Status danach: ${statusLabel(next)}`
+}
+
+// Je unterstuetzender Person eine Zeile, z. B. "Unterstützung Anna · DNS · 30 min"
+export function supportLines(ws) {
+  if (!ws || ws.isComment) return []
+  const minutes = stepLabel(supportMinutes(ws.totalTime))
+  return parseSupporters(ws.supporters).map((sup) =>
+    `${['Unterstützung', firstName(sup.name)].filter(Boolean).join(' ')} · ${sup.task} · ${minutes}`)
+}
+
+// Zeit rechts in der Zeile: Kommentare leer, ohne Arbeitszeit ein Strich
+export function timeLabel(ws) {
+  if (ws?.isComment) return ''
+  const minutes = Number(ws?.totalTime) || 0
+  return minutes <= 0 ? '–' : stepLabel(minutes)
+}
diff --git a/tests/unit/worksheetFlow.test.mjs b/tests/unit/worksheetFlow.test.mjs
new file mode 100644
index 0000000..7d95168
--- /dev/null
+++ b/tests/unit/worksheetFlow.test.mjs
@@ -0,0 +1,40 @@
+import test from 'node:test'
+import assert from 'node:assert/strict'
+import { loadModule } from './load.mjs'
+
+const { createWorksheetFlow, acquisitionOutcome } = await loadModule('src/lib/worksheetFlow.js')
+async function run(ticket, newStatus, over = {}) {
+  const calls = { ticket: [], customer: [] }
+  const result = await createWorksheetFlow({
+    ticket, worksheetData: { newStatus }, user: { $id: 'u' },
+    createWorksheet: async () => over.result ?? { success: true },
+    updateTicket: async (id, data) => { calls.ticket.push([id, data]) },
+    updateCustomer: async (id, data) => { calls.customer.push([id, data]); if (over.customerFails) throw new Error('weg') },
+    now: () => new Date('2026-10-05T10:00:00Z'),
+  })
+  return { result, calls }
+}
+const akq = { $id: 't1', type: 'Akquise', status: 'In Kontakt', customerId: 'c1' }
+test('Akquise + Zugesagt: Status zurückschreiben, Kunde fest', async () => {
+  const { calls } = await run(akq, 'Zugesagt')
+  assert.deepEqual(calls.ticket, [['t1', { status: 'Zugesagt' }]])
+  assert.deepEqual(calls.customer, [['c1', { customerStatus: 'customer', updatedAt: '2026-10-05T10:00:00.000Z' }]])
+})
+test('Akquise + Abgesagt: Kunde verloren', async () => {
+  assert.deepEqual((await run(akq, 'Abgesagt')).calls.customer, [['c1', { customerStatus: 'lost', updatedAt: '2026-10-05T10:00:00.000Z' }]])
+})
+test('Akquise + In Kontakt: keine Änderung', async () => {
+  assert.deepEqual((await run(akq, 'In Kontakt')).calls, { ticket: [], customer: [] })
+  assert.deepEqual((await run({ ...akq, status: 'Zugesagt' }, 'In Kontakt')).calls.customer, [])
+})
+test('Nicht-Akquise ändert nie den Kunden, Status nur bei Abweichung', async () => {
+  for (const status of ['Zugesagt', 'Abgesagt', 'Closed']) assert.deepEqual((await run({ ...akq, type: 'Webpage', status: 'Open' }, status)).calls.customer, [])
+  assert.deepEqual((await run({ ...akq, type: 'Webpage', status: 'Closed' }, 'Closed')).calls.ticket, [])
+  assert.deepEqual((await run({ ...akq, customerId: '' }, 'Zugesagt')).calls.customer, [])
+})
+test('Fehlschlag und Kundenfehler', async () => {
+  const failed = await run(akq, 'Zugesagt', { result: { success: false, error: 'x' } })
+  assert.deepEqual(failed, { result: { success: false, error: 'x' }, calls: { ticket: [], customer: [] } })
+  assert.equal((await run(akq, 'Zugesagt', { customerFails: true })).result.success, true)
+  assert.equal(acquisitionOutcome({ type: 'Akquise', customerId: 'c' }, 'Zugesagt'), 'customer')
+})
diff --git a/tests/unit/worksheetView.test.mjs b/tests/unit/worksheetView.test.mjs
new file mode 100644
index 0000000..97ad096
--- /dev/null
+++ b/tests/unit/worksheetView.test.mjs
@@ -0,0 +1,45 @@
+import test from 'node:test'
+import assert from 'node:assert/strict'
+import { loadModule } from './load.mjs'
+
+const w = await loadModule('src/lib/worksheetView.js')
+const ws = (o = {}) => ({ totalTime: 60, isComment: false, countsToPlan: false, serviceType: 'Remote', ...o })
+const sup = (n, name = 'Anna Meier') => JSON.stringify(Array.from({ length: n }, (_, i) => ({ employeeId: 'e' + i, name, task: 'DNS' })))
+test('worksheetSums: Kommentare zählen nie, Abo nur countsToPlan, Zeiten offen', () => {
+  const list = [ws(), ws({ supporters: sup(1), countsToPlan: true }), ws({ isComment: true, totalTime: 0 }), ws({ serviceType: 'GIT', isComment: true, totalTime: 0 }), ws({ serviceType: 'GIT', totalTime: 30, startTime: '0900' })]
+  assert.deepEqual(w.worksheetSums(list), { totalMinutes: 180, aboMinutes: 90, openCount: 1 })
+  assert.deepEqual(w.worksheetSums([]), { totalMinutes: 0, aboMinutes: 0, openCount: 0 })
+  assert.deepEqual(w.worksheetSums([ws({ isComment: true, countsToPlan: true })]), { totalMinutes: 0, aboMinutes: 0, openCount: 0 })
+})
+test('showAboToggle: Regel bleibt exakt', () => {
+  assert.equal(w.showAboToggle(ws(), true), true)
+  assert.equal(w.showAboToggle(ws(), false), false)
+  assert.equal(w.showAboToggle(ws({ countsToPlan: true }), false), true)
+  assert.equal(w.showAboToggle(ws({ totalTime: 0 }), true), false)
+  assert.equal(w.showAboToggle(ws({ isComment: true }), true), false)
+  assert.equal(w.showAboToggle(ws({ totalTime: '45' }), true), true)
+})
+test('worksheetWhen: Start-, sonst Endzweig, Altwerte als Rohtext', () => {
+  assert.deepEqual(w.worksheetWhen({ startDate: '2.5.2026', startTime: '0930', endDate: '2.5.2026', endTime: '1100' }), { date: '02.05.2026', time: '09:30' })
+  assert.deepEqual(w.worksheetWhen({ startDate: '', startTime: '', endDate: '31.02.2026', endTime: '1405' }), { date: '31.02.2026', time: '14:05' })
+  assert.deepEqual(w.worksheetWhen({ startDate: '03.10.2026', startTime: '' }), { date: '03.10.2026', time: '' })
+  assert.deepEqual(w.worksheetWhen({}), { date: '', time: '' })
+})
+test('Art, Badge, Status danach, Zeit', () => {
+  assert.equal(w.worksheetKindLabel(ws({ isComment: true })), 'Kommentar')
+  assert.deepEqual(['Remote', 'On Site', 'Off Site', 'GIT'].map((s) => w.worksheetKindLabel(ws({ serviceType: s, isComment: s === 'GIT' }))), ['Fernwartung', 'Vor Ort', 'Fernwartung', 'GIT'])
+  assert.deepEqual(w.worksheetBadge(ws({ serviceType: 'GIT', isComment: true, totalTime: 0 })), { tone: 'orange', text: 'Zeit offen' })
+  assert.deepEqual(w.worksheetBadge(ws({ serviceType: 'GIT', startTime: '0900' })), { tone: 'green', text: 'Zeit eingetragen' })
+  assert.equal(w.worksheetBadge(ws()), null)
+  assert.equal(w.statusAfterLabel({ oldStatus: 'Open', newStatus: 'Occupied' }), 'Status danach: In Arbeit')
+  assert.equal(w.statusAfterLabel({ oldStatus: 'Closed', newStatus: 'Open' }), 'Status danach: Offen')
+  assert.equal(w.statusAfterLabel({ oldStatus: 'Open', newStatus: 'Completed' }), 'Status danach: Completed')
+  for (const same of [{ oldStatus: 'Open', newStatus: 'Open' }, { oldStatus: 'Open', newStatus: '' }, {}]) assert.equal(w.statusAfterLabel(same), '')
+  assert.deepEqual([ws({ isComment: true }), ws({ totalTime: 0 }), ws({ totalTime: 90 }), ws({ totalTime: '45' })].map(w.timeLabel), ['', '–', '1 h 30 min', '45 min'])
+})
+test('supportLines: je Person eine Zeile, Wörter wie bisher', () => {
+  assert.deepEqual(w.supportLines(ws({ supporters: sup(1) })), ['Unterstützung Anna · DNS · 30 min'])
+  assert.deepEqual(w.supportLines(ws({ totalTime: 75, supporters: sup(1, '') })), ['Unterstützung · DNS · 45 min'])
+  assert.deepEqual(w.supportLines(ws({ isComment: true, supporters: sup(1) })), [])
+  assert.deepEqual(w.supportLines(ws({ supporters: '{kaputt' })), [])
+})