Tickets: createTicketForProject und deleteTicket

Co-Authored-By: Claude Sonnet 5.5 <noreply@anthropic.com>

server/services/ticketAdmin.js

@@ -1,6 +1,7 @@
 import { config } from '../config.js'
 import {
   createDocument,
+  deleteDocument,
   getDocument,
   listDocuments,
   updateDocument,
@@ -105,3 +106,47 @@ export async function createFeatureTicket({ customerId, project, featureKey, sit
   console.log(`[ticketAdmin] Funktions-Ticket #${woid} (${featureKey}) fuer Projekt ${project?.$id} angelegt`)
   return { ticketId: ticket.$id, woid }
 }
+
+/**
+ * Legt ein Ticket fuer ein Projekt an (Zuordnen-Flow, erst beim Abschliessen).
+ * Unbekannter Kunde => Fehler mit status 400.
+ */
+export async function createTicketForProject({ customerId, topic, type, requestedBy, startDate, details }) {
+  const customer = customerId
+    ? await getDocument(config.collections.customers, customerId).catch(() => null)
+    : null
+  if (!customer) {
+    const err = new Error('Kunde nicht gefunden.')
+    err.status = 400
+    throw err
+  }
+
+  const woid = await generateNextWoid()
+  const ticket = await createDocument(
+    config.collections.workorders,
+    {
+      topic,
+      type,
+      status: 'Open',
+      priority: 1,
+      serviceType: 'Remote',
+      systemType: 'n/a',
+      customerId,
+      customerName: customer.name || '',
+      customerLocation: customer.location || '',
+      requestedBy: requestedBy || '',
+      startDate: startDate || '',
+      details: details || '',
+      woid,
+      createdAt: new Date().toISOString(),
+    },
+    ID.unique()
+  )
+  console.log(`[ticketAdmin] Ticket #${woid} fuer Kunde ${customerId} angelegt`)
+  return { $id: ticket.$id, woid }
+}
+
+/** Loescht ein Ticket wieder (Rollback, wenn der Zuordnen-Flow scheitert). */
+export async function deleteTicket(ticketId) {
+  await deleteDocument(config.collections.workorders, ticketId)
+}