Webklar-Kundenbereich/server/routes/chat.js

import { Router } from 'express'
import { config } from '../config.js'
import { getSessionCustomerId, requireSession } from '../middleware/session.js'
import {
  createDocument,
  getDocument,
  listDocuments,
  updateDocument,
  Query,
  ID,
} from '../services/appwriteAdmin.js'
import { sendChatNotification } from '../services/mailer.js'

const router = Router()

export function sanitizeMessage(doc) {
  return {
    id: doc.$id,
    sender: doc.sender || '',
    senderName: doc.senderName || '',
    text: doc.text || '',
    createdAt: doc.createdAt || doc.$createdAt || '',
  }
}

async function countUnreadForCustomer(customerId) {
  const docs = await listDocuments(config.collections.portalMessages, [
    Query.equal('customerId', customerId),
    Query.equal('readByCustomer', false),
    Query.equal('sender', 'admin'),
    Query.limit(100),
  ]).catch(() => [])
  return docs.length
}

/** Nachrichten des eingeloggten Kunden (optional nur neue seit ?since=ISO). */
router.get('/messages', requireSession, async (req, res) => {
  const customerId = getSessionCustomerId(req)
  try {
    const queries = [
      Query.equal('customerId', customerId),
      Query.orderAsc('createdAt'),
      Query.limit(200),
    ]
    const since = String(req.query.since || '').trim()
    if (since) queries.push(Query.greaterThan('createdAt', since))

    const docs = await listDocuments(config.collections.portalMessages, queries)
    const unread = await countUnreadForCustomer(customerId)
    return res.json({ messages: docs.map(sanitizeMessage), unread })
  } catch (err) {
    return res.status(500).json({ error: err.message || 'Nachrichten konnten nicht geladen werden' })
  }
})

/** Nachricht des Kunden an die Administratoren. */
router.post('/messages', requireSession, async (req, res) => {
  if (req.session.viewAs) {
    return res.status(403).json({ error: 'Im Ansichtsmodus kann nicht als Kunde geschrieben werden.' })
  }

  const text = String(req.body?.text || '').trim()
  if (!text || text.length > 2000) {
    return res.status(400).json({ error: 'Nachricht muss zwischen 1 und 2000 Zeichen lang sein.' })
  }

  const customerId = getSessionCustomerId(req)
  try {
    const doc = await createDocument(
      config.collections.portalMessages,
      {
        customerId,
        sender: 'customer',
        senderName: req.session.name || '',
        text,
        readByAdmin: false,
        readByCustomer: true,
        createdAt: new Date().toISOString(),
      },
      ID.unique()
    )

    // Admins benachrichtigen (gedrosselt, Fehler nicht durchreichen)
    getDocument(config.collections.customers, customerId)
      .then((customer) => sendChatNotification(customer, text))
      .catch(() => {})

    return res.status(201).json({ message: sanitizeMessage(doc) })
  } catch (err) {
    return res.status(500).json({ error: err.message || 'Nachricht konnte nicht gesendet werden' })
  }
})

/** Admin-Nachrichten als gelesen markieren. */
router.post('/read', requireSession, async (req, res) => {
  const customerId = getSessionCustomerId(req)
  try {
    const docs = await listDocuments(config.collections.portalMessages, [
      Query.equal('customerId', customerId),
      Query.equal('readByCustomer', false),
      Query.equal('sender', 'admin'),
      Query.limit(100),
    ])
    for (const doc of docs) {
      await updateDocument(config.collections.portalMessages, doc.$id, { readByCustomer: true })
    }
    return res.json({ updated: docs.length })
  } catch (err) {
    return res.status(500).json({ error: err.message || 'Fehler beim Markieren' })
  }
})

/** Billiger Badge-Poll. */
router.get('/unread-count', requireSession, async (req, res) => {
  try {
    const unread = await countUnreadForCustomer(getSessionCustomerId(req))
    return res.json({ unread })
  } catch {
    return res.json({ unread: 0 })
  }
})

export default router