Team-Mails: Links ins Ticketsystem statt Admin-Bereich

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>

server/services/mailer.js

@@ -62,7 +62,12 @@ export async function sendChatNotification(customer, text) {
 
     const mail = render({
       template: 'T01',
-      values: { kunde_name: customer.name || customer.email || 'Kunde', nachricht: text },
+      values: {
+        kunde_name: customer.name || customer.email || 'Kunde',
+        nachricht: text,
+        // Knopf "Im Ticketsystem antworten": Messenger mit dem Gespraech dieses Kunden
+        team_link: `${config.womsBaseUrl}/customers/chat?kunde=${encodeURIComponent(customer.$id)}`,
+      },
     })
     await mailer.sendMail({
       from: `"${TEAM_SENDER}" <${config.smtp.from}>`,